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simple automated test to check RTC server/web accessible?

Virginia Brown (9333941) | asked Aug 27 '12, 9:43 a.m.
edited Aug 27 '12, 10:08 a.m.
RTC production server went down yesterday evening, but it wasn't discovered until this morning.  
I would like to implement a simple automated health check to run hourly and send an alert on failure.

Is anyone doing this?   Right now our system is super simple - users go directly to the web server.

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sam detweiler (12.5k6195201) | answered Aug 27 '12, 11:19 a.m.
here is a little script

set COOKIES=.\cookies.txt

set USER=user_name
set PASSWORD=user_password
set HOST=https://localhost:9743/ccm - server url

curl -k -c %cookies% "%host%/authenticated/identity"

curl -k -L -b %COOKIES% -c %COOKIES% -d j_username=%USER% -d j_password=%PASSWORD% "%host%/authenticated/j_security_check"

rem pick some other api to call. this resets the perf counters.. get a workitem..
curl -k -L -b %COOKIES% "%host%/service/"

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David Chadwick (1511) | answered Aug 27 '12, 11:16 a.m.
You could also use curl to retrieve the ccm/scr and jts/scr pages to ensure both apps are responding.  The other thing to note is hitting the login window is probably more expensive than just asking for a valid page that doesn't require authentication.  This test does not check to see if the database is up or if connection to LDAP is working but then again neither does testing to see if you get a login window.  Just an alternative suggestion.

Virginia Brown commented Aug 28 '12, 1:06 p.m.

good point. we just need enough of a test to go say - oh oh better go look

Nick Edgar commented Aug 31 '12, 3:30 p.m.

Another one is ../jts/rootservices and .../ccm/rootservices. They don't require authentication either, and are about the same size as the scr requests.

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Anthony Kesterton (7.5k9180136) | answered Aug 27 '12, 10:31 a.m.
I have a customer that uses the web login page as their test - they check for a response to their main login page.

They also use monitoring tools to check the app server and database servers are running.



Virginia Brown commented Aug 27 '12, 10:36 a.m.

thanks anthony. the followup Q - how have they coded up the web check so that it can be run from a cron?

Anthony Kesterton commented Aug 27 '12, 10:45 a.m.

Not quite sure. It was probably scripted in some way. I suspect you could use something like curl and a simple shell script to do this but have to tried this myself.

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David Castellanos (20686) | answered Aug 27 '12, 11:13 a.m.
You could use a script like the one outline in this article: and wrap it around a scheduler (cron or AT for windows)

Virginia Brown commented Aug 28 '12, 1:07 p.m.

thanks for the pointer to the article. this looks like a good one for admins to have in their toolkit.

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