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Unable to connect to Bugzilla to use Bugzilla work item import


Susan Hanson (1.6k2176193) | asked Aug 22 '12, 10:04 a.m.
We are urgently trying to get one of our components out of Bugzilla  but we are having issues with the Bugzilla import.   I went through your article (https://jazz.net/library/article/69) but I can't even get it to connect to my bugzilla system.

I can login properly from the url: https://myserver.com/bugzilla/
and can run queries (just to provide I am logged in properly).

When I try to import from RTC (I am using 3.0.1.1 Eclipse client), I can't even get it to connect/login.

On the Import Bugzilla Bug Reports wizard, I have selected "Server requires authentication" and Use Basic HTTP Authentication.

I get:
An error occured during import of work items.
Press 'Details' to get more information on the errors.

Reason:
Bug 1573: Unexpected content, please check Bugzilla URL and authentication.

I looked in the Eclipse log and it gives nothing more than this also in the Eclipse log.

Thanks
Susan

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permanent link
Susan Hanson (1.6k2176193) | answered Jan 09 '13, 1:41 a.m.
There was a bug in RTC that I got fixed and have received a hotfix for it:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/229102

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