CRJAZ6004E error when users log on to RTC server
Leandro Leal (146●1●40●45)
| asked Jul 18 '12, 12:25 p.m.
edited Jul 18 '12, 7:13 p.m. by David Olsen (523●7)
We are having trouble accessing the RTC application. The application is up. But when users log on the application returns the error:
Failed to contact CRJAZ6004E the repository ... Ensure That server is running and the available. This is the ccm log: 2012-07-17 14:01:09,590 [ http-9443-Processor18] WARN com.ibm.team.scm - Unhandled Exception ClientAbortException: java.net.SocketException: Software caused connection abort: socket write error at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:370) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432) at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:321) at org.apache.catalina.connector.OutputBuffer.flush(OutputBuffer.java:295) at org.apache.catalina.connector.CoyoteOutputStream.flush(CoyoteOutputStream.java:98) at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:147) at com.ibm.team.repository.common.transport.ServerHttpUtil.serializeError(ServerHttpUtil.java:1198) at com.ibm.team.repository.common.transport.ServerHttpUtil.serializeError(ServerHttpUtil.java:1079) at com.ibm.team.scm.service.internal.content.VersionedContentService.perform_GetOrHead(VersionedContentService.java:737) at com.ibm.team.scm.service.internal.content.VersionedContentService.perform_GET(VersionedContentService.java:765) at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:82) at sun.reflect.GeneratedMethodAccessor318.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy890.service(Unknown Source) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:823) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1864) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1723) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1708) at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198) at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95) at sun.reflect.GeneratedMethodAccessor261.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy142.handleRequest(Unknown Source) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1579) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:811) Caused by: java.net.SocketException: Software caused connection abort: socket write error at java.net.SocketOutputStream.socketWrite0(Native Method) at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:105) at java.net.SocketOutputStream.write(SocketOutputStream.java:149) at com.ibm.jsse2.c.a(c.java:65) at com.ibm.jsse2.c.a(c.java:127) at com.ibm.jsse2.jc.b(jc.java:90) at com.ibm.jsse2.jc.a(jc.java:311) at com.ibm.jsse2.j.write(j.java:5) at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:751) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432) at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347) at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:774) at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:118) at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:584) at org.apache.coyote.Response.doWrite(Response.java:560) at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:365) ... 56 more 2012-07-18 08:51:28,560 [ http-9443-Processor24] INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///C%3a/PROGRA~1/IBM/JAZZTE~1/server/conf/ccm/teamserver.properties". 2012-07-18 08:51:30,872 [ http-9443-Processor24] INFO pository.service.internal.ServerDescriptionService - CRJAZ1778I This server is configured as an application. 2012-07-18 08:51:30,872 [ http-9443-Processor24] INFO pository.service.internal.ServerDescriptionService - CRJAZ1970I The application is configured with: Public URI: "https://bodapps82.bod.com.ve:9443/ccm" Jazz Team Server location: "https://bodapps82.bod.com.ve:9443/jts/" 2012-07-18 08:51:33,888 [ http-9443-Processor24] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "//bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx;" 2012-07-18 08:51:34,044 [ http-9443-Processor24] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful: Db Product Name: Microsoft SQL Server Db Product Version: 9.00.3042 Db URL: jdbc:sqlserver://bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx; Jdbc Driver Name: Microsoft SQL Server JDBC Driver 2.0 Jdbc Driver Version: 2.0.1803.100 2012-07-18 08:51:47,169 [ http-9443-Processor24] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: C:\Program Files\IBM\JazzTeamServer\server\conf\ccm\indices\workitemindex\fulltext_index 2012-07-18 08:51:47,169 [ http-9443-Processor24] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8190I: The fulltext index should point to an absolute directory but is currently set to 'conf/ccm/indices/workitemindex' 2012-07-18 08:52:34,450 [ http-9443-Processor24] WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1181W Security notice during initialization: Allowing ADMIN user access. It is recommended that you disable the ADMIN user and create a real user with administrative rights. 2012-07-18 08:52:34,481 [ http-9443-Processor24] INFO com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ2076I Product Details: Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I20110602-0017) Change and Configuration Management - Core Libraries, Version 3.0.1 (RTC-I20110602-0252) 2012-07-18 08:52:34,497 [ http-9443-Processor24] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled 2012-07-18 08:52:34,497 [ http-9443-Processor24] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled 2012-07-18 08:59:29,697 [ http-9443-Processor24] INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///C%3a/PROGRA~1/IBM/JAZZTE~1/server/conf/ccm/teamserver.properties". 2012-07-18 08:59:30,416 [ http-9443-Processor24] INFO pository.service.internal.ServerDescriptionService - CRJAZ1778I This server is configured as an application. 2012-07-18 08:59:30,416 [ http-9443-Processor24] INFO pository.service.internal.ServerDescriptionService - CRJAZ1970I The application is configured with: Public URI: "https://bodapps82.bod.com.ve:9443/ccm" Jazz Team Server location: "https://bodapps82.bod.com.ve:9443/jts/" 2012-07-18 08:59:32,057 [ http-9443-Processor24] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "//bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx;" 2012-07-18 08:59:32,150 [ http-9443-Processor24] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful: Db Product Name: Microsoft SQL Server Db Product Version: 9.00.3042 Db URL: jdbc:sqlserver://bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx; Jdbc Driver Name: Microsoft SQL Server JDBC Driver 2.0 Jdbc Driver Version: 2.0.1803.100 2012-07-18 08:59:34,385 [ http-9443-Processor24] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: C:\Program Files\IBM\JazzTeamServer\server\conf\ccm\indices\workitemindex\fulltext_index 2012-07-18 08:59:34,385 [ http-9443-Processor24] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8190I: The fulltext index should point to an absolute directory but is currently set to 'conf/ccm/indices/workitemindex' 2012-07-18 09:00:12,713 [ http-9443-Processor24] WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1181W Security notice during initialization: Allowing ADMIN user access. It is recommended that you disable the ADMIN user and create a real user with administrative rights. 2012-07-18 09:00:12,760 [ http-9443-Processor24] INFO com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ2076I Product Details: Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I20110602-0017) Change and Configuration Management - Core Libraries, Version 3.0.1 (RTC-I20110602-0252) 2012-07-18 09:00:12,760 [ http-9443-Processor24] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled 2012-07-18 09:00:12,760 [ http-9443-Processor24] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled 2012-07-18 09:14:42,345 [ http-9443-Processor21] INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///C%3a/PROGRA~1/IBM/JAZZTE~1/server/conf/ccm/teamserver.properties". 2012-07-18 09:14:45,173 [ http-9443-Processor21] INFO pository.service.internal.ServerDescriptionService - CRJAZ1778I This server is configured as an application. 2012-07-18 09:14:45,189 [ http-9443-Processor21] INFO pository.service.internal.ServerDescriptionService - CRJAZ1970I The application is configured with: Public URI: "https://bodapps82.bod.com.ve:9443/ccm" Jazz Team Server location: "https://bodapps82.bod.com.ve:9443/jts/" 2012-07-18 09:14:50,954 [ http-9443-Processor21] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "//bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx;" 2012-07-18 09:14:51,595 [ http-9443-Processor21] INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful: Db Product Name: Microsoft SQL Server Db Product Version: 9.00.3042 Db URL: jdbc:sqlserver://bodbdapps2:1433;databaseName=ccm;user=xxxxxxxx;password=xxxxxxxx; Jdbc Driver Name: Microsoft SQL Server JDBC Driver 2.0 Jdbc Driver Version: 2.0.1803.100 2012-07-18 09:14:54,173 [ http-9443-Processor21] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: C:\Program Files\IBM\JazzTeamServer\server\conf\ccm\indices\workitemindex\fulltext_index 2012-07-18 09:14:54,173 [ http-9443-Processor21] INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8190I: The fulltext index should point to an absolute directory but is currently set to 'conf/ccm/indices/workitemindex' 2012-07-18 09:15:57,595 [ http-9443-Processor21] WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1181W Security notice during initialization: Allowing ADMIN user access. It is recommended that you disable the ADMIN user and create a real user with administrative rights. 2012-07-18 09:15:57,642 [ http-9443-Processor21] INFO com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ2076I Product Details: Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I20110602-0017) Change and Configuration Management - Core Libraries, Version 3.0.1 (RTC-I20110602-0252) 2012-07-18 09:15:57,658 [ http-9443-Processor21] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled 2012-07-18 09:15:57,658 [ http-9443-Processor21] INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled |
Comments
Can you provide more ofthe vital input such as which version that is, the history of the install, OS, Memory etc.?