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Question about licenses when upgrading 3.x -> 4.x


Sterling Ferguson-II (1.6k7259260) | asked Jul 17 '12, 3:07 p.m.
edited Jul 17 '12, 4:14 p.m. by David Olsen (5237)
 Hello,

Working on a client's 3.x -> 4.x upgrade. I took a VM of their production. 
The client evaluated the tool for a month before purchasing licenses.

I used the upgrade scripts, and according to documentation, need to install the new licenses before I finish.
It states I can use the trial licenses to finish the upgrade, but they indicate expired in March. I figure since
I am not on their network, I can install the 4.x licenses, but it keeps wanting to contact jazz.net and install
10-free.

How do I finish this test migration without having licenses issues, or contacting jazz.net?

Comments
Rosa Naranjo commented Sep 15 '12, 12:25 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

Sterling, what Clm apps are you upgrading? The only one that needs a 40 license to complete the upgrade is RRC. The rest can complete upgrade with a 301x license but will need a 40 license to enable 40 features.

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Ralph Schoon (59.4k23642) | answered Jul 19 '12, 3:51 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Sterling,

I thought you could upload the 4.0 licenses before the upgrade. I haven't seen the issue with the 10 free. Can you remove the 10 free licenses, upgrade and add the 10 free back later?

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