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Duplicate emails from RTC

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Vivek Iyer
(152●1●25●27) May 23 '12, 2:52 p.m.
My team noticed duplicate emails in RTC 3.0.1.1. This appears to be a bug, but if it is expected behavior, it is not good.

Basically, when I am a subscriber of a work item, AND someone adds a "directed" comment (@me), I get 2 emails. One with the usual formatting, and another one with the same information with the "You were mentioned" subject.

It would be good to look into folding those into one email.

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Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) May 24 '12, 3:38 a.m.
Hello,
the behavior you describe sounds like as designed to me.
However, this enhancement
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/84781

should fix this issue.

Thanks.
Eric.

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Question asked: May 23 '12, 2:52 p.m.

Question was seen: 4,046 times

Last updated: May 23 '12, 2:52 p.m.

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