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question asked: May 04 '12, 5:30 a.m.
question was seen: 5,662 times
last updated: May 04 '12, 5:30 a.m.

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Trigger reminders/notifications on "Planned End Date&qu

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Gayathri Vikraman (66●1●12●10) | asked May 04 '12, 5:30 a.m.
Hi

Is there a way in RTC V3.0 to trigger reminders/notifications on Planned End Date. An email need to be triggered 2 days before the date mentioned in Planned End Date and this will act as a reminder for the owner of the particular Work Item. Any kind of Attribute customization works?

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VK L (817●7●157●159) | answered May 24 '12, 4:49 a.m.
Hi Gayatri,
I am not aware of triggering mails through javascript in attribute customizations - calculated value. But you can create a custom plugin - to run as a scheduled job - and trigger custom mails using IMailerService to the owner of the item.
I haven't tried the job functionality - but have heard that it has to be done via activator code.
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VK L (817●7●157●159) | answered May 24 '12, 4:59 a.m.
This link might be helpful:

https://jazz.net/wiki/bin/view/Main/QueryDevGuide

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