Trigger reminders/notifications on "Planned End Date&qu
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Hi
Is there a way in RTC V3.0 to trigger reminders/notifications on Planned End Date. An email need to be triggered 2 days before the date mentioned in Planned End Date and this will act as a reminder for the owner of the particular Work Item. Any kind of Attribute customization works? |
2 answers
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Hi Gayatri,
I am not aware of triggering mails through javascript in attribute customizations - calculated value. But you can create a custom plugin - to run as a scheduled job - and trigger custom mails using IMailerService to the owner of the item. I haven't tried the job functionality - but have heard that it has to be done via activator code. |
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This link might be helpful:
https://jazz.net/wiki/bin/view/Main/QueryDevGuide |
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