Cannot upload server activation key - CRJAZ0955I
After downloading the RTC 1.0 Standard Server Trial zip from jazz.net ( I had to use this because I'm installing on Linux PPC and the download from IBM-XL doesn't support this), as an IBM internal I downloaded the Team Server Activation kit from IBM-XL to obtain the permanent license. Using the jazz/admin UI license management function I tried to upload this activation kit jar and received this error after it uploaded.
There was a problem communicating with the server(: CRJAZ0955I The license file "https://jazz01.raleigh.ibm.com:9443/jaz/web/dojo/dojo.js?pageid=com.ibm.team.repository.web.admin&ver=376928001&locale=en_US" failed to be read).
My Server license is still only good for 60 days.
Is this another Linux on PPC issue or have I missed a setup step?
Thanks
There was a problem communicating with the server(: CRJAZ0955I The license file "https://jazz01.raleigh.ibm.com:9443/jaz/web/dojo/dojo.js?pageid=com.ibm.team.repository.web.admin&ver=376928001&locale=en_US" failed to be read).
My Server license is still only good for 60 days.
Is this another Linux on PPC issue or have I missed a setup step?
Thanks
6 answers
This is not a PPC issue, and we have occasionally seen this before. If
I remember correctly, it was an issue with the browser cache. Could you
try emptying the browser cache and reload the page before uploading the
new server license?
thloeber wrote:
I remember correctly, it was an issue with the browser cache. Could you
try emptying the browser cache and reload the page before uploading the
new server license?
thloeber wrote:
After downloading the RTC 1.0 Standard Server Trial zip from jazz.net
( I had to use this because I'm installing on Linux PPC and the
download from IBM-XL doesn't support this), as an IBM internal I
downloaded the Team Server Activation kit from IBM-XL to obtain the
permanent license. Using the jazz/admin UI license management
function I tried to upload this activation kit jar and received this
error after it uploaded.
There was a problem communicating with the server(: CRJAZ0955I
The license file
"https://jazz01.raleigh.ibm.com:9443/jaz/web/dojo/dojo.js?pageid=com.ibm.team.repository.web.admin&ver=376928001&locale=en_US"
failed to be read).
My Server license is still only good for 60 days.
Is this another Linux on PPC issue or have I missed a setup step?
Thanks
Other than using a trial license, is your server configured without
problems? If you go to the https://localhost:9443/jazz/admin page, are
there any reported errors?
thloeber wrote:
problems? If you go to the https://localhost:9443/jazz/admin page, are
there any reported errors?
thloeber wrote:
I cleared the cache in Firefox 2.0 and got the same error. I then
tried IE 7.0, after clearing it's cache, and it also failed, but the
message was
Error uploading Server Activation Key: The server is not responding;
it may be unavailable.
I talked to thloeber directly and looked more closely at his machine.
It turns out that he was running a 1.6 SR1 VM on the PPC machine, and
there was a class VerifyError when loading some of the .class files. He
is going to switch to the 1.5 SR8 VM to get in line with the support VM
version and try again.
thloeber wrote:
It turns out that he was running a 1.6 SR1 VM on the PPC machine, and
there was a class VerifyError when loading some of the .class files. He
is going to switch to the 1.5 SR8 VM to get in line with the support VM
version and try again.
thloeber wrote:
There are no service errors.