Connection failed to License server
When we try to submit an asset or update an asset in our RAM 7202 server UI, it always throw RAM license error:
Time out on request for license. Server not responding.
Log:
0000006c SystemOut O CRRAM0001E 11867751 ERROR pagecode.error.Error - javax.faces.FacesException: #{pc_AssetDetailBase.doUpdateAction}: javax.faces.el.EvaluationException: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:79)
at javax.faces.component.UICommand.broadcast(UICommand.java:312)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:302)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:419)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:77)
at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:220)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:91)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1152)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at com.ibm.ram.repository.web.security.RAMServletFilter.doFilter(RAMServletFilter.java:418)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ram.repository.web.filters.GZipFilter.doFilter(GZipFilter.java:45)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:524)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:125)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Caused by: javax.faces.el.EvaluationException: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.sun.faces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:131)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:73)
... 35 more
Caused by: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.ibm.ram.license.LicenseManager.promoteLicense(LicenseManager.java:1728)
at com.ibm.ram.repository.security.SecurityManager$PromoteLicensePolicy.allocateLicense(SecurityManager.java:2121)
at com.ibm.ram.repository.security.AbstractUser.allocateLicense(AbstractUser.java:585)
at com.ibm.ram.repository.core.RepositorySessionHandler.allocateLicense(RepositorySessionHandler.java:381)
at com.ibm.ram.repository.assets.AssetManager.assertUpdate(AssetManager.java:2539)
at com.ibm.ram.repository.web.upload.SubmitAssetHandler.initializeForUpdate(SubmitAssetHandler.java:959)
at pagecode.assetDetail.AssetDetailBase.doUpdateAction(AssetDetailBase.java:1978)
at sun.reflect.GeneratedMethodAccessor561.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.sun.faces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:127)
... 36 more
000000aa SystemOut O CRRAM0002W 12018726 WARN com.ibm.ram.license.LicenseManager - Connection failed to License server
But in RAM setup page, click "Test license", it works well. Also, in RAM administion page, in configuraiton part, the license server is no problem to connect.
We also tried with restart license server and RAM server, but not take effect.
Time out on request for license. Server not responding.
Log:
0000006c SystemOut O CRRAM0001E 11867751 ERROR pagecode.error.Error - javax.faces.FacesException: #{pc_AssetDetailBase.doUpdateAction}: javax.faces.el.EvaluationException: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:79)
at javax.faces.component.UICommand.broadcast(UICommand.java:312)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:302)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:419)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:77)
at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:220)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:91)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1152)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at com.ibm.ram.repository.web.security.RAMServletFilter.doFilter(RAMServletFilter.java:418)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ram.repository.web.filters.GZipFilter.doFilter(GZipFilter.java:45)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:524)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:125)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Caused by: javax.faces.el.EvaluationException: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.sun.faces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:131)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:73)
... 35 more
Caused by: java.lang.RuntimeException: Time out on request for license. Server not responding.
at com.ibm.ram.license.LicenseManager.promoteLicense(LicenseManager.java:1728)
at com.ibm.ram.repository.security.SecurityManager$PromoteLicensePolicy.allocateLicense(SecurityManager.java:2121)
at com.ibm.ram.repository.security.AbstractUser.allocateLicense(AbstractUser.java:585)
at com.ibm.ram.repository.core.RepositorySessionHandler.allocateLicense(RepositorySessionHandler.java:381)
at com.ibm.ram.repository.assets.AssetManager.assertUpdate(AssetManager.java:2539)
at com.ibm.ram.repository.web.upload.SubmitAssetHandler.initializeForUpdate(SubmitAssetHandler.java:959)
at pagecode.assetDetail.AssetDetailBase.doUpdateAction(AssetDetailBase.java:1978)
at sun.reflect.GeneratedMethodAccessor561.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.sun.faces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:127)
... 36 more
000000aa SystemOut O CRRAM0002W 12018726 WARN com.ibm.ram.license.LicenseManager - Connection failed to License server
But in RAM setup page, click "Test license", it works well. Also, in RAM administion page, in configuraiton part, the license server is no problem to connect.
We also tried with restart license server and RAM server, but not take effect.