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Can RTC support send mail before due date?


Jia Jia Li (8057132188) | asked Mar 12 '12, 3:52 p.m.
Is there a way to config the mail notification when work item exceed the due date?

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Ralph Schoon (58.2k23642) | answered Mar 13 '12, 8:19 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi, I don't think this is currently supported out of the box. I would suggest to set up a dashboard query that shows the work items by due date. I personally believe this is far more effective then getting swamped with emails.

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