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Some RRDI issues on RHEL6.1

Hi,
I'm facing a difficulty that the reporting server doesn't work properly after the startup.

I did successfully install RRDI on RHEL6.1 with installing the rpm packages, *libXp-1.0.0-8.1.el5.i386.rpm* and *openmotif-2.3.1-2.el5.i386.rpm* respectively.
http://www.imgplace.com/viewimg864/8199/63pcinfo.png


However, I can't open the cognos page after the server startup. Any clues?
http://www.imgplace.com/viewimg834/5223/59rrdiserver.png


In addition, i tried to start/stop the server using the command line but there is a line telling me the server is not active instead while stopped command was sent, how come?
http://www.imgplace.com/viewimg51/7889/41rrdierror.png



Here is the log file telling me the info, but i have no idea what causes this issue. Any help is highly appreciated!

************* End Display Current Environment *************
00000000 ManagerAdmin I TRAS0017I: The startup trace state is *=info.
00000000 AdminTool A ADMU0128I: Starting tool with the RationalReport profile
00000000 AdminTool A ADMU3100I: Reading configuration for server: RationalReportServer
00000000 ModelMgr I WSVR0801I: Initializing all server configuration models
00000000 SSLConfig W CWPKI0041W: One or more key stores are using the default password.
00000000 SSLConfigMana I CWPKI0027I: Disabling default hostname verification for HTTPS URL connections.
00000000 SecurityObjec I Client code attempting to load security configuration
00000000 SecurityConne A JSAS0006I: Security connection interceptor initialized.
00000000 ServiceInit A JSAS0001I: Security configuration initialized.
00000000 ServiceInit A JSAS0003I: Authentication mechanism: BASICAUTH
00000000 SecurityObjec I Client code attempting to load security configuration
00000000 CSIClientRI A JSAS0007I: Client request interceptor registered.
00000000 ProviderTrack I com.ibm.ffdc.osgi.ProviderTracker AddingService FFDC1007I: FFDC Provider Installed: com.ibm.ffdc.EmptyProvider(silent)
00000000 WsServerStop E ADMU3002E: Exception attempting to process server RationalReportServer
00000000 WsServerStop E ADMU3007E: Exception com.ibm.websphere.management.exception.ConnectorException: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
00000000 WsServerStop A ADMU3007E: Exception com.ibm.websphere.management.exception.ConnectorException: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
at com.ibm.ws.management.connector.ConnectorHelper.createConnector(ConnectorHelper.java:606)
at com.ibm.ws.management.tools.WsServerStop.runTool(WsServerStop.java:372)
at com.ibm.ws.management.tools.AdminTool.executeUtility(AdminTool.java:269)
at com.ibm.ws.management.tools.WsServerStop.main(WsServerStop.java:112)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.ibm.wsspi.bootstrap.WSLauncher.launchMain(WSLauncher.java:213)
at com.ibm.wsspi.bootstrap.WSLauncher.main(WSLauncher.java:93)
at com.ibm.wsspi.bootstrap.WSLauncher.run(WSLauncher.java:74)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at com.ibm.wsspi.bootstrap.WSPreLauncher.launchEclipse(WSPreLauncher.java:340)
at com.ibm.wsspi.bootstrap.WSPreLauncher.main(WSPreLauncher.java:110)
Caused by: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
at com.ibm.websphere.management.AdminClientFactory.createAdminClientPrivileged(AdminClientFactory.java:628)
at com.ibm.websphere.management.AdminClientFactory.access$000(AdminClientFactory.java:122)
at com.ibm.websphere.management.AdminClientFactory$1.run(AdminClientFactory.java:203)
at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:63)
at com.ibm.websphere.management.AdminClientFactory.createAdminClient(AdminClientFactory.java:199)
at com.ibm.ws.management.connector.ConnectorHelper.tryProtocol(ConnectorHelper.java:643)
at com.ibm.ws.management.connector.ConnectorHelper.createConnector(ConnectorHelper.java:575)
... 24 more
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:44)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:516)
at com.ibm.websphere.management.AdminClientFactory.createAdminClientPrivileged(AdminClientFactory.java:451)
... 30 more
Caused by: com.ibm.websphere.management.exception.ConnectorNotAvailableException:
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconnect(SOAPConnectorClient.java:409)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.<init>(SOAPConnectorClient.java:222)
... 35 more
Caused by:
at org.apache.soap.rpc.Call.WASinvoke(Call.java:516)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient$4.run(SOAPConnectorClient.java:381)
at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconnect(SOAPConnectorClient.java:366)
... 36 more

00000000 AdminTool A ADMU0509I: The server "RationalReportServer" cannot be reached. It appears to be stopped.
00000000 AdminTool A ADMU0211I: Error details may be seen in the file: /opt/IBM/RRDI/AppServer/profiles/RationalReport/logs/RationalReportServer/stopServer.log

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One answer

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Hi,
I'm facing a difficulty that the reporting server doesn't work properly after the startup.

I did successfully install RRDI on RHEL6.1 with installing the rpm packages, *libXp-1.0.0-8.1.el5.i386.rpm* and *openmotif-2.3.1-2.el5.i386.rpm* respectively.
http://www.imgplace.com/viewimg864/8199/63pcinfo.png


However, I can't open the cognos page after the server startup. Any clues?
http://www.imgplace.com/viewimg834/5223/59rrdiserver.png


In addition, i tried to start/stop the server using the command line but there is a line telling me the server is not active instead while stopped command was sent, how come?
http://www.imgplace.com/viewimg51/7889/41rrdierror.png



Here is the log file telling me the info, but i have no idea what causes this issue. Any help is highly appreciated!

************* End Display Current Environment *************
00000000 ManagerAdmin I TRAS0017I: The startup trace state is *=info.
00000000 AdminTool A ADMU0128I: Starting tool with the RationalReport profile
00000000 AdminTool A ADMU3100I: Reading configuration for server: RationalReportServer
00000000 ModelMgr I WSVR0801I: Initializing all server configuration models
00000000 SSLConfig W CWPKI0041W: One or more key stores are using the default password.
00000000 SSLConfigMana I CWPKI0027I: Disabling default hostname verification for HTTPS URL connections.
00000000 SecurityObjec I Client code attempting to load security configuration
00000000 SecurityConne A JSAS0006I: Security connection interceptor initialized.
00000000 ServiceInit A JSAS0001I: Security configuration initialized.
00000000 ServiceInit A JSAS0003I: Authentication mechanism: BASICAUTH
00000000 SecurityObjec I Client code attempting to load security configuration
00000000 CSIClientRI A JSAS0007I: Client request interceptor registered.
00000000 ProviderTrack I com.ibm.ffdc.osgi.ProviderTracker AddingService FFDC1007I: FFDC Provider Installed: com.ibm.ffdc.EmptyProvider(silent)
00000000 WsServerStop E ADMU3002E: Exception attempting to process server RationalReportServer
00000000 WsServerStop E ADMU3007E: Exception com.ibm.websphere.management.exception.ConnectorException: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
00000000 WsServerStop A ADMU3007E: Exception com.ibm.websphere.management.exception.ConnectorException: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
at com.ibm.ws.management.connector.ConnectorHelper.createConnector(ConnectorHelper.java:606)
at com.ibm.ws.management.tools.WsServerStop.runTool(WsServerStop.java:372)
at com.ibm.ws.management.tools.AdminTool.executeUtility(AdminTool.java:269)
at com.ibm.ws.management.tools.WsServerStop.main(WsServerStop.java:112)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.ibm.wsspi.bootstrap.WSLauncher.launchMain(WSLauncher.java:213)
at com.ibm.wsspi.bootstrap.WSLauncher.main(WSLauncher.java:93)
at com.ibm.wsspi.bootstrap.WSLauncher.run(WSLauncher.java:74)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at com.ibm.wsspi.bootstrap.WSPreLauncher.launchEclipse(WSPreLauncher.java:340)
at com.ibm.wsspi.bootstrap.WSPreLauncher.main(WSPreLauncher.java:110)
Caused by: com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host lsc598.tw.ibm.com at port 9085.
at com.ibm.websphere.management.AdminClientFactory.createAdminClientPrivileged(AdminClientFactory.java:628)
at com.ibm.websphere.management.AdminClientFactory.access$000(AdminClientFactory.java:122)
at com.ibm.websphere.management.AdminClientFactory$1.run(AdminClientFactory.java:203)
at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:63)
at com.ibm.websphere.management.AdminClientFactory.createAdminClient(AdminClientFactory.java:199)
at com.ibm.ws.management.connector.ConnectorHelper.tryProtocol(ConnectorHelper.java:643)
at com.ibm.ws.management.connector.ConnectorHelper.createConnector(ConnectorHelper.java:575)
... 24 more
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:44)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:516)
at com.ibm.websphere.management.AdminClientFactory.createAdminClientPrivileged(AdminClientFactory.java:451)
... 30 more
Caused by: com.ibm.websphere.management.exception.ConnectorNotAvailableException:
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconnect(SOAPConnectorClient.java:409)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.<init>(SOAPConnectorClient.java:222)
... 35 more
Caused by:
at org.apache.soap.rpc.Call.WASinvoke(Call.java:516)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient$4.run(SOAPConnectorClient.java:381)
at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.reconnect(SOAPConnectorClient.java:366)
... 36 more

00000000 AdminTool A ADMU0509I: The server "RationalReportServer" cannot be reached. It appears to be stopped.
00000000 AdminTool A ADMU0211I: Error details may be seen in the file: /opt/IBM/RRDI/AppServer/profiles/RationalReport/logs/RationalReportServer/stopServer.log



The primary reason is that the Cognos V8.4.1 contained in RRDI 1.0.2.x does not support RHEL 6.

This is being addressed in a future release.

Mike Fox

0 votes

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Question asked: Mar 04 '12, 4:49 p.m.

Question was seen: 6,664 times

Last updated: Mar 04 '12, 4:49 p.m.

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