Cannot create a new Project Area on RTC 3.0.1
Hi, I'll appreciate your help on this...
I installed (basic setup) of RTC 3.0.1 on Windows 2008 server. The setup passed ok and everything appears to be "green". However, when I navigate to the Project Areas in order to create a new one, the following error message shows up: The service "com.ibm.team.process.internal.service.web.ProcessWebUIService" failed to activate because a service it depends on, "com.ibm.team.repository.service.jts.auth.IApplicationContextService", failed to be activated.ID CRJAZ1972E detailed exception: com.ibm.team.repository.common.transport.TeamServiceRegistryException com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:257) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:550) com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1805) com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725) com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1634) javax.servlet.http.HttpServlet.service(HttpServlet.java:729) org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75) javax.servlet.http.HttpServlet.service(HttpServlet.java:729) org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76) javax.servlet.http.HttpServlet.service(HttpServlet.java:729) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) java.lang.Thread.run(Thread.java:811) Caused by: The service "com.ibm.team.repository.service.jts.auth.ApplicationContextService" failed to activate because a service it depends on, "com.ibm.team.repository.service.internal.oauth.IInternalOAuthServiceProvider", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 35 more. Caused by: The service "com.ibm.team.repository.service.internal.oauth.OAuthServiceProvider" failed to activate because a service it depends on, "com.ibm.team.repository.common.service.IContributorService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 40 more. Caused by: The service "com.ibm.team.repository.service.jts.contributor.internal.JtsContributorService" failed to activate because a service it depends on, "com.ibm.team.repository.service.internal.IInternalDbContributorService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 45 more. Caused by: The service "com.ibm.team.repository.service.internal.ContributorService" failed to activate because a service it depends on, "com.ibm.team.repository.common.ILicenseAdminService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 50 more. Caused by: The service "com.ibm.team.repository.service.internal.license.jts.JtsLicenseService" failed to activate because a service it depends on, "com.ibm.team.repository.service.compatibility.license.ICompatibilityLicenseService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 55 more. Caused by: The service "com.ibm.team.repository.service.compatibility.license.internal.LicenseService" failed to activate because a service it depends on, "com.ibm.team.repository.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 60 more. Caused by: The service "com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService" failed to activate because a service it depends on, "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:319) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:652) com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) ... 65 more. Caused by: Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1135I com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:142) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:248) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:257) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:316) ... 68 more. |
3 answers
Ralph Schoon (63.3k●3●36●46)
| answered Feb 22 '12, 11:19 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,
can you check the https://xxxx:xxx/jts/admin#action=com.ibm.team.repository.admin.serverDiagnostics and https://xxxx:xxx/ccm/admin#action=com.ibm.team.repository.admin.serverDiagnostics if there are any errors? It appears that something went wrong and various services are not running well or can not be reached. |
Hi, The diagnostics is all green except for the warning be;low: Applications and FriendsLast executed: Feb 22, 2012 2:20 PM Application: the consumer key "6ec05df943fe4d06a7028fe606bf31ae" for "/ccm" was allocated by this server, when it should have been allocated by the application. This may indicate that the setup wizard for the application must be executed. |
|
Ralph Schoon (63.3k●3●36●46)
| answered Feb 23 '12, 2:39 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Hi, The diagnostics is all green except for the warning be;low: Applications and FriendsLast executed: Feb 22, 2012 2:20 PM Application: the consumer key "6ec05df943fe4d06a7028fe606bf31ae" for "/ccm" was allocated by this server, when it should have been allocated by the application. This may indicate that the setup wizard for the application must be executed. Hi Avid, this indicates that something went wrong during the setup when registering the applications. I am not sure what, but you need to get that fixed. You could try to unregister CCM and run the registration again. |
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