It's all about the answers!

Ask a question

Error loading report information

Adrian Schroeter (71142) | asked Jan 31 '12, 12:35 p.m.
I am receiving this error on the default project dashboard

Report loading failed: Connection authorization failure occurred. Reason: User ID or Password invalid. ERRORCODE=-4214, SQLSTATE=28000

I tried to log out and log in but the error still persists

here is a link to a screenshot

2 answers

permanent link
Denise Cook (4687) | answered Feb 02 '12, 1:53 p.m.
Thanks for reporting the issue and for adding a screenshot. We're investigating now.

permanent link
Denise Cook (4687) | answered Feb 02 '12, 2:23 p.m.
Hi Adrian,

This issue has been fixed. An administrative password had expired - this was unrelated to your credentials.

We're in the process of switching over to non-expiring passwords so this will not happen again.

Thanks again for reporting the problem!

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.