It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×383

question asked: Jan 31 '12, 12:35 p.m.
question was seen: 6,085 times
last updated: Jan 31 '12, 12:35 p.m.

Related questions

Error loading report information

0
Adrian Schroeter (71●1●4●2) | asked Jan 31 '12, 12:35 p.m.
I am receiving this error on the default project dashboard

Report loading failed: Connection authorization failure occurred. Reason: User ID or Password invalid. ERRORCODE=-4214, SQLSTATE=28000

I tried to log out and log in but the error still persists

here is a link to a screenshot
http://home.segal.uvic.ca/~schadr/jazzhub/error.png

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Denise Cook (46●8●7) | answered Feb 02 '12, 1:53 p.m.
JAZZ DEVELOPER
Thanks for reporting the issue and for adding a screenshot. We're investigating now.
0
permanent link
Denise Cook (46●8●7) | answered Feb 02 '12, 2:23 p.m.
JAZZ DEVELOPER
Hi Adrian,

This issue has been fixed. An administrative password had expired - this was unrelated to your credentials.

We're in the process of switching over to non-expiring passwords so this will not happen again.

Thanks again for reporting the problem!
Denise

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.