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Calling Build Forge Project when WorkFlow state is changed


Antonio Bonanni (1011716) | asked Dec 16 '11, 7:38 a.m.
Hi All,

i'm try to find a solution for my problem: we have RTC 3.0.1 and we have to manage some Ticket Request ( like Trouble Ticketing System ) created by users. After the Workflow state of the ticket will change to Assigned, we need to launch a Build Forge project for some backend operations. I need to know how to launch a Build Forge project clicking a button on RTC WEB UI passing all parameters ( now are 3 ): i've to develop a plugin or configure something else ?

Thanks

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