ClearQuest Synchronization unable to connect
External type information is not available
java.lang.RuntimeException: com.ibm.team.interop.service.managers.clearquest.common.InteropException: java.net.ConnectException: Connection refused: connect
I setup the CQ connector , but when I go to the Synchronization Rules to modify /lookup the rules, I get "External Type Information not available" and the details are as stated above.
The ccm server and the cq connector are on different machines.
CQ gateway log
09 Nov 2011 11:04:58,594 WARN com.ibm.rational.interop.level1 - CRRTC4575W: No ClearQuest dbset has been specified. Verify the use of cq.dbSetDbName in the cq connector properties file
09 Nov 2011 11:04:58,594 WARN com.ibm.rational.interop.level1 - CRRTC4576W: Not connecting to ClearQuest
I verified that the cq user is able to connect to the server independent of RTC. Note that the CQ connector is using Localhost:8081.
Thanks
Henna
java.lang.RuntimeException: com.ibm.team.interop.service.managers.clearquest.common.InteropException: java.net.ConnectException: Connection refused: connect
I setup the CQ connector , but when I go to the Synchronization Rules to modify /lookup the rules, I get "External Type Information not available" and the details are as stated above.
The ccm server and the cq connector are on different machines.
CQ gateway log
09 Nov 2011 11:04:58,594 WARN com.ibm.rational.interop.level1 - CRRTC4575W: No ClearQuest dbset has been specified. Verify the use of cq.dbSetDbName in the cq connector properties file
09 Nov 2011 11:04:58,594 WARN com.ibm.rational.interop.level1 - CRRTC4576W: Not connecting to ClearQuest
I verified that the cq user is able to connect to the server independent of RTC. Note that the CQ connector is using Localhost:8081.
Thanks
Henna
3 answers
This error means the Jazz server can't communicate with the CQ connector gateway. Since you mentioned they are on different machines, you should not be using localhost as the hostname in the url. Modify the hostname in the url in the external connection repository to be the name of the CQ gateway host.