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RQM Excel Importer No Projects shown in drop-down list

Hi,

we are using the RQM Excel Importer on WinXP and Win7 on RQM 2.0.0.1 iFix 5 and Jazz Foundation - Jazz Team Server 1.0.0.1

The problem is, that the RQM Excel Importer works for one user but not with another user on the same machine (WinXP and Win7).

The roles and access rights of both users on RQM are the same (at least we didn't see any differences). Both user IDs are able to log on to RQM via Browser and via IBM Rational Team Concert.

In RQM Excel Importer dialog for one user the drop-down list of the projects is shown, for the other user ID not.

Can anybody help?

Thanks in advance

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Hi,

we are using the RQM Excel Importer on WinXP and Win7 on RQM 2.0.0.1 iFix 5 and Jazz Foundation - Jazz Team Server 1.0.0.1

The problem is, that the RQM Excel Importer works for one user but not with another user on the same machine (WinXP and Win7).

The roles and access rights of both users on RQM are the same (at least we didn't see any differences). Both user IDs are able to log on to RQM via Browser and via IBM Rational Team Concert.

In RQM Excel Importer dialog for one user the drop-down list of the projects is shown, for the other user ID not.

Can anybody help?

Thanks in advance


One thing to check is if the user who is having problems can get a feed of projects. Have them log into RQM and then in a different browser tab browse to https://<server>:<port>/<root>/service/com.ibm.rqm.integration.service.IIntegrationService/projects.

If they can't get this feed, make sure that they have a role that has the "XML Export" permission in the Project Configuration of the Permissions tab for the Project.

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Question asked: Nov 03 '11, 7:20 a.m.

Question was seen: 3,488 times

Last updated: Nov 03 '11, 7:20 a.m.

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