You are not authorized to view this embedded image

After copying rich text from a document created on one Requirements Composer server (3.0 M9) and pasting it into a new artifact on another server (3.0.1 GA), when viewing the document I see the message

You are not authorized to view this embedded image.

in place of the images in the document. When I place the document in edit mode, I can view the images.

Can someone suggest why this happens and what I can do to avoid the problem?

Hi Paul,

I don't believe that this is a support cased - migrating data between milestone releases.

The rich text is probably working because I doubt the format changed much. But with the embedded image I am not sure what is happening when you copy and paste between two versions, because I know between M9 and GA there were a lot of changes to image support. We had to redo the visual diagrams in the Money That Matters JKE sample several times between milestones due to changes in the underlying format.

In non-edit mode, the converter.war is being used to render the visual diagram as an image, whilst in edit mode the browser plug-in is used, so there is something in the pasting that is not accepted from the M9 version.

Thanks for your reply Robin.

Can someone from the development team comment on how we might solve this problem?

I think you'll need to take this artifact through a known, supported format as a transitional step. Since this is rich text, you could export to MS Word and import it again on the target system. This won't work for RRC graphical artifacts, but it will work for textual artifacts with embedded images (jpg, png, etc).