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Team server keeps saying "loading configuration setting

Hello,

For school i'm doing a research about Jazz and i would like to try it out. I installed the full install because the windows 2003 server i'm working on doesn't have internet.

Everything went well except the setup for the Jazz Team Server. I followed this guide: http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.install.doc/topics/t_run_server_setup_wiz.html

But https://localhost:9443/jazz/setup wouldn't work and with this tutorial on youtube: http://www.youtube.com/watch?v=W_g5u4-zd9Y, i came out on https://localhost:9443/jts/setup. Login was succesfull but i can't proceed because it keeps saying "loading configuration settings. I also can't fill in step 1 and when i confirm step 2 and test the connection it won't go further then "testing configuration settings"

Some screenshots:

http://img97.imageshack.us/img97/7589/loadingck.jpg

http://img571.imageshack.us/img571/8780/testinggp.jpg

http://img64.imageshack.us/img64/3303/tomcat.jpg

Sorry for my bas English, hope you guys can help me :oops:

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12 answers

Permanent link
I found this topic:
https://jazz.net/forums/viewtopic.php?p=55422

Where can i find/download the WAS administrative tool?

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Permanent link
I found this topic:
https://jazz.net/forums/viewtopic.php?p=55422

Where can i find/download the WAS administrative tool?


Last time I used WAS 7.0 without fixpack, I met the same issue. After update to the correct fixpack, everything runs well.

You can check if your configuration meet system requirement:
https://jazz.net/library/article/632

0 votes


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I'm such a noob, i'm not using WAS but Tomcat. But have the same problem.

I think this might cause the problem:

http://img3.imageshack.us/img3/1941/tomcaterror.jpg

http://img534.imageshack.us/img534/4441/tomcatstartup.jpg

In C:\Program Files\IBM\JazzTeamServer\server\conf i found startup_log4j.properties with this code inside it:

###############################################################################

# Licensed Materials - Property of IBM
# (c) Copyright IBM Corporation 2005, 2010. All Rights Reserved.
#
# Note to U.S. Government Users Restricted Rights:
# Use, duplication or disclosure restricted by GSA ADP Schedule
# Contract with IBM Corp.
###############################################################################

# This log4j configuration file applies to messages logged during the initial
# startup of a jazz application. Soon after startup, this file gets subsumed
# by:
# - The application-specific logging file, contained in the appropriate
# subdirectory of this directory
# - For repotools, the file provided by the user on the command line with the
# log4j.properties command line option. If that option is not specified, this
# configuration will stay in effect.

# Default logging is for WARN and higher
log4j.rootLogger=WARN, stdout

log4j.appender.stdout=org.apache.log4j.ConsoleAppender
log4j.appender.stdout.layout=org.apache.log4j.PatternLayout
# Pattern to output the caller's file name and line number.
log4j.appender.stdout.layout.ConversionPattern=%d{ABSOLUTE} [%t] %5p %-50.50c - %m%n

# Turn on ERROR messages only for JavaScriptDependencyAnalyzer to suppress the dojo circular dependency warning
log4j.logger.net.jazz.ajax.internal.javascript.JavaScriptDependencyAnalyzer=ERROR

# Turn on FATAL messages only for AjaxModuleDOMLoader to suppress point in time Ajax Module DOM loading errors
log4j.logger.net.jazz.ajax.internal.ajaxmodule.AjaxModuleDOMLoader=FATAL


Maybe something wrong in the code or location?

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Permanent link
Try installing under C:\IBM folder. Sometimes "Program Files" and "Program Files (x86)" folders causes problems. That might be one of them.

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Permanent link
Try installing under C:\IBM folder. Sometimes "Program Files" and "Program Files (x86)" folders causes problems. That might be one of them.


i tried but then i got the same problem including this:
http://img402.imageshack.us/img402/9482/error2ox.jpg

I don't know what /C%3a is doing there either, could find what it was on google... :(

0 votes


Permanent link
The main problem is so obvious. Startup_log4j.properties file should be under C:\IBM\JazzTeamServer\server\conf directory but in your case it looks to a different directory which is C:/..../SERVERconf/conf"

instead of "SERVERconf" folder there should be a "server" folder. Did you manually changed someting?

0 votes


Permanent link
The main problem is so obvious. Startup_log4j.properties file should be under C:\IBM\JazzTeamServer\server\conf directory but in your case it looks to a different directory which is C:/..../SERVERconf/conf"

instead of "SERVERconf" folder there should be a "server" folder. Did you manually changed someting?


The startup_log4j.properties is in the right location (see screenshot)
I dindn't changed anything, accept in the last installation because canberk suggested me to install it in C:\IBM

http://img594.imageshack.us/img594/7572/log4jlocation.jpg

Maybe if i try to install an older version and update it?

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You say your server doesn't have an internet connection. Does the server have any network connection?

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Permanent link
You say your server doesn't have an internet connection. Does the server have any
network connection?

In the begin it wasn't connected but i hooked it up on the internet to try install it with the web installer. Same problem, no results... :(

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Permanent link
Please check the jazz and tomcat logfiles (catalina.out) for errors and post the errors here.

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Question asked: Oct 03 '11, 8:44 a.m.

Question was seen: 14,138 times

Last updated: Oct 03 '11, 8:44 a.m.

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