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disabling rich text editing


Geoff Alexander (18423739) | asked Sep 27 '11, 12:13 p.m.
In RTC 3.0.1, some attributes now use a "rich text" editor. Values for these rich text attributes (as obtained by "workItem.getValue( attribute )") contain HTML tags. For example:

Testing multiple lines.<br/>The second line.<br/>This line contains <b>bold</b> and <i>italic</i> text.

The problem is that we have a work item save operation participant for our custom work item that shadows data to an external system, RETAIN. Since RETAIN doesn't know about "rich text", these "rich text" HTML tags clutter the data we bridge to RETAIN, as well as causing field length problems. So, we'd like to turn off the rich text editor for those attributes that we shadow to RETAIN. Is there a way to do this?

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