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License Management problems


Lothar Kappen (11611912) | asked Sep 14 '11, 5:29 a.m.
JAZZ DEVELOPER
Using CLM/RTC 3.01

When adding a client access license key - after the downloaded trial licenses have expired- i get the following error:

This "Rational Team Concert Developer" license key includes 20 licenses. However, the maxiumum allowed amount for this key is 10. You may not use more than 10 licenses.ID CRJAZ1783W

After that, i can only use 10 licenses.

When trying to remove the trial licenses, i also get an error:
Cannot remove the license "com.ibm.team.rtc.stakeholder". The license is included as part of the server.

com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.repository.service.internal.license.LicenseService.removeLicenseById(LicenseService.java:1841)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy322.removeLicenseById(Unknown Source)
com.ibm.team.repository.service.internal.license.jts.JtsLicenseService.removeLicenseById(JtsLicenseService.java:180)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy323.removeLicenseById(Unknown Source)
com.ibm.team.repository.service.internal.license.LicenseAdminRestService.postDeleteLicense(LicenseAdminRestService.java:272)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy351.postDeleteLicense(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:504)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1867)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1723)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1632)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:811)

2 answers



permanent link
Stephanie Bagot (2.1k1513) | answered Oct 18 '11, 2:32 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
The default amount of users with counted licenses is limited to 10 on a Derby database (which is included by default in your installation).

You are unable to remove the CAL which come with the server. This will not impact the server, and they will deactivate once the trial expires.

permanent link
Anthony Kesterton (7.5k9180136) | answered Oct 18 '11, 6:09 p.m.
JAZZ DEVELOPER
Can I also suggest that if you want to use CLM for any sort of production work - you really ought to use a database other than Derby.

regards

anthony

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