I'd like to report a user experience in order to improved to update process of the RTC Version 3.0.1 client tool.

1) The large size of the install image (Windows image is 366 MB large) is beyond the capacity of common network connections;
2) After approximately two hours, the Jazz download site goes into a password expiry, which disrupts the active download process. It should not expire during and active HTTP download session;
3) There is no support for the IBM download manager which transfer a software images in smaller pieces, also making use of parallel file transfer acceleration and automatic recovery in case of download failure. The Firefox browser is not able to recover a large HTTP transfer after a failure. The sum of those condition creates a continuous try and fail scenario for the upgrade;
4) Trying to bypass this error condition by maintaining an active screen session, running in parallel with the download process, also switched to the IE 8 browser, which has some file transfer recovery features.