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Adaptor - email notification doesn't send email (7.1.1.2)

We are using a version of the ClearCaseByDate Adaptor, and it seems to have stopped sending out the emails to the users being added to the MyChangers variable.

It was working, but I didn't notice it starting to fail, since I am never in the list of MyChangers, since I don't develop on the projects that adaptor is running against. Also, I had the Purges variable set to 3 days for these Continuous Builds , and can't look back on a previous log when the email notifications were working correctly.

I realize that no email will be generated by the Adaptor if the user(s) don't exist in BuildForge, but, I have a number of cases where existing users are being added to the MyChangers, yet no email is being generated either onproject result="fail" or onproject result="pass"

Is there somewhere on the Solaris system I can look for an error as to why this may be occurring?

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We are using a version of the ClearCaseByDate Adaptor, and it seems to have stopped sending out the emails to the users being added to the MyChangers variable.

It was working, but I didn't notice it starting to fail, since I am never in the list of MyChangers, since I don't develop on the projects that adaptor is running against. Also, I had the Purges variable set to 3 days for these Continuous Builds , and can't look back on a previous log when the email notifications were working correctly.

I realize that no email will be generated by the Adaptor if the user(s) don't exist in BuildForge, but, I have a number of cases where existing users are being added to the MyChangers, yet no email is being generated either onproject result="fail" or onproject result="pass"

Is there somewhere on the Solaris system I can look for an error as to why this may be occurring?


Hi,

You might take a look at the <Build Forge Install Directory>/log file to see if there is anything interesting. Another thing that you could try is to create an environment variable (in your adaptor environment) with the name '_InterfaceLoggingLevel'. The documentation lists what each logging level does (0 - 8), but a value of '8' is the maximum.

Brent Ulbricht
RTC Build Lead

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Question asked: Aug 26 '11, 2:13 p.m.

Question was seen: 5,579 times

Last updated: Aug 26 '11, 2:13 p.m.

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