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can't send e-mail notifications

We have an issue with the e-mail notifications of RTC. It seems that the configuration is rigth (the test conexion is successfull), but when we try to send an invitation email to a user to join a team, we get this error:

Error al generar invitaciones para los miembros siguientes: Jose Guzman.
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.process.internal.service.ProcessService.sendTeamInvitation(ProcessService.java:4167)
com.ibm.team.process.internal.service.GenerateTeamInvitationOperation.run(GenerateTeamInvitationOperation.java:52)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.runOperation(OperationAdviceManager.java:1244)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.advise(OperationAdviceManager.java:293)
com.ibm.team.process.internal.common.util.AbstractProcess.doAdvise(AbstractProcess.java:177)
com.ibm.team.process.internal.service.ServerProcess.access$1(ServerProcess.java:1)
com.ibm.team.process.internal.service.ServerProcess$2.run(ServerProcess.java:137)
com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy61.withCurrentConnection(Unknown Source)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
sun.reflect.GeneratedMethodAccessor369.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy100.runInTransaction(Unknown Source)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4060)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4067)
com.ibm.team.process.internal.service.ServerProcess.adviseAndExecute(ServerProcess.java:135)
com.ibm.team.process.internal.service.ProcessService.executeProcessItemSaveOperation(ProcessService.java:1438)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation(ProcessService.java:3230)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy774.generateTeamInvitation(Unknown Source)
com.ibm.team.process.internal.service.web.ProcessWebUIService.generateTeamInvitation(ProcessWebUIService.java:2564)
com.ibm.team.process.internal.service.web.ProcessWebUIService.postGenerateTeamInvitations(ProcessWebUIService.java:2560)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy942.postGenerateTeamInvitations(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:504)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1867)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1723)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1632)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:811)
Causado por:
Error el enviar el mensaje.; nested exception is: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException: Internal Server Error (javax.mail.MessagingException)ID CRJAZ1611E
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:249)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:231)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:264)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
... 101 ms.


Hope someone can help me with this issue. Thanks in advanced

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Same problem here, anyone have a solution?

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Same problem here, anyone have a solution?


hello, I have the same problem. Someone found the solution?

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The problem went away for me when I subsituted the IP address of the mail server instead of its name.

Perhaps it was some sort of DNS lookup error? Either way, it works now.

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any chance these jazz servers are running on an Amazon EC2 instance? I am getting these errors and thinking perhaps it has to do with default limits set by AWS.

https://jazz.net/forums/viewtopic.php?p=81345#81345

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Question asked: Jul 21 '11, 11:34 a.m.

Question was seen: 5,930 times

Last updated: Jul 21 '11, 11:34 a.m.

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