It's all about the answers!

Ask a question

can't send e-mail notifications


Andrea Maytin (131811) | asked Jul 21 '11, 11:34 a.m.
We have an issue with the e-mail notifications of RTC. It seems that the configuration is rigth (the test conexion is successfull), but when we try to send an invitation email to a user to join a team, we get this error:

Error al generar invitaciones para los miembros siguientes: Jose Guzman.
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.process.internal.service.ProcessService.sendTeamInvitation(ProcessService.java:4167)
com.ibm.team.process.internal.service.GenerateTeamInvitationOperation.run(GenerateTeamInvitationOperation.java:52)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.runOperation(OperationAdviceManager.java:1244)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.advise(OperationAdviceManager.java:293)
com.ibm.team.process.internal.common.util.AbstractProcess.doAdvise(AbstractProcess.java:177)
com.ibm.team.process.internal.service.ServerProcess.access$1(ServerProcess.java:1)
com.ibm.team.process.internal.service.ServerProcess$2.run(ServerProcess.java:137)
com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy61.withCurrentConnection(Unknown Source)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
sun.reflect.GeneratedMethodAccessor369.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy100.runInTransaction(Unknown Source)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4060)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4067)
com.ibm.team.process.internal.service.ServerProcess.adviseAndExecute(ServerProcess.java:135)
com.ibm.team.process.internal.service.ProcessService.executeProcessItemSaveOperation(ProcessService.java:1438)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation(ProcessService.java:3230)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy774.generateTeamInvitation(Unknown Source)
com.ibm.team.process.internal.service.web.ProcessWebUIService.generateTeamInvitation(ProcessWebUIService.java:2564)
com.ibm.team.process.internal.service.web.ProcessWebUIService.postGenerateTeamInvitations(ProcessWebUIService.java:2560)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy942.postGenerateTeamInvitations(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:618)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:504)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1867)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1723)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1632)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
java.lang.Thread.run(Thread.java:811)
Causado por:
Error el enviar el mensaje.; nested exception is: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException: Internal Server Error (javax.mail.MessagingException)ID CRJAZ1611E
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:249)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:231)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:264)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
... 101 ms.


Hope someone can help me with this issue. Thanks in advanced

4 answers



permanent link
Hooch Holly (7442024) | answered Apr 27 '12, 10:38 a.m.
Same problem here, anyone have a solution?

permanent link
Monica Alarcón (11) | answered May 16 '12, 11:12 a.m.
Same problem here, anyone have a solution?


hello, I have the same problem. Someone found the solution?

permanent link
Hooch Holly (7442024) | answered May 18 '12, 9:29 a.m.
The problem went away for me when I subsituted the IP address of the mail server instead of its name.

Perhaps it was some sort of DNS lookup error? Either way, it works now.

permanent link
Aaron Allsbrook (71257) | answered May 19 '12, 4:16 p.m.
any chance these jazz servers are running on an Amazon EC2 instance? I am getting these errors and thinking perhaps it has to do with default limits set by AWS.

https://jazz.net/forums/viewtopic.php?p=81345#81345

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.