Data collection fails RTC 3.0 iFix 1, WAS 32-bit Win 2003
Hi,
I am using WebSphere Application Server and we have some strange messages when we try to run Data collection and after a while the Jazz server stops responding. The WAS has to be stopped by killing the java process. I did not install the Base licensing before I ran /jts/setup but it ran through without warnings and it has now been installed. Questions: 1) How do I rerun the installation without loosing all the code and activities that we have created over the past 3 weeks. 2) Does the ccm_user have to exist in the WAS user registry as it was not stated in the install guideline. Does this user need to have a license specified. 3) What ports other than 9443, 443 are used by WAS and RTC, local server communication included. My collected errors; In the ccm.log I have WARN on 4 rows. "The required service owner for "com.ibm.team.repository.service.IDescriptionService" could not be found." In the JTS.log it says WARN: net.jazz.ajax.BootstrapProperties. From active services console. java.net.SocketInputStream.socketRead0(Native Method) java.net.SocketInputStream.read(SocketInputStream.java:141) com.ibm.jsse2.a.a(a.java:245) com.ibm.jsse2.a.a(a.java:227) com.ibm.jsse2.sc.a(sc.java:172) com.ibm.jsse2.sc.a(sc.java:394) com.ibm.jsse2.e.read(e.java:1) org.apache.http.impl.io.AbstractSessionInputBuffer.fillBuffer(AbstractSessionInputBuffer.java:130) org.apache.http.impl.io.AbstractSessionInputBuffer.fillBuffer(AbstractSessionInputBuffer.java:130) A few rows down; org.apache.http.impl.io.AbstractHttpClientConnection.reciveResponeHeader(AbstractHttpClientConnection.java:271) Further down; com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.doCommunicate(CrossServerHttpClient.java:145) com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:398) com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:307) com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:411) com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:276) com.ibm.team.repository.service.compatability.util.http.CrossServerHttpClient.sendAndDeseralize(CrossServerHttpClient.java:78) sun.Reflect Thanks in advance, Tobias |
One answer
Found our error in a post here.
https://jazz.net/forums/viewtopic.php?t=2632&sid=5b1ed8d049caf4898d39529fffa0f4fb |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.