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question asked: Jun 17 '11, 6:37 p.m.
question was seen: 6,686 times
last updated: Jun 10 '13, 11:05 a.m.

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"TypeError: this.headerButtons is undefined" msg a

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Erich Wolz (162●2●7●11) | asked Jun 17 '11, 6:37 p.m.
I followed the instructions for "Upgrading from 3.0 to 3.0.1 using the upgrade script" (http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.jazz.install.doc/topics/t_upgrade_rtc3.html) which seemed to go uneventfully enough.

However, I must have missed a step, because after I stopped JTS and CCM, ran the repotools scripts to upgrade JTS and CCM, removed the temporary files and directories in <WASInstallDir>/profiles/AppSrv01/temp/<machine_name>/server1 and <WASInstallDir>/profiles/AppSrv01/temp/wscache, and restarted JTS and CCM, I got a "TypeError: this.headerButtons is undefined" message when I tried to connect to https://<machine_name>:9443/jts/admin

I see the following in my jts.log:

2011-06-17 17:18:44,531 ERROR ComponentVersionMismatch -
CRJAZ1042I The component has a server version mismatch between the installed code and the database.
Package URI == com.ibm.team.repository
Installed Version == 21
Database Version == 24

Any idea what I missed (or maybe did out of order)?

4 answers

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John Vasta (2.6k●1●5) | answered Jun 21 '11, 11:18 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
When you ran with the wrong value of JAZZ_HOME (pointing to your 3.0 installation), I believe that caused the servers to provision from the 3.0 update sites. Just changing the value of JAZZ_HOME and restarting the servers doesn't cause them to re-provision; they only do that once.

You can try forcing the JTS, CCM, and QM applications to re-provision. To do that, start the server, then visit each of these URLs in a browser (logging in as the administrator):

https://your-server:9443/jts/admin/cmd/requestReset
https://your-server:9443/ccm/admin/cmd/requestReset
https://your-server:9443/qm/admin/cmd/requestReset

Each should result in a message about the application reloading on the next startup. Shut down WAS, start it up again, then try visiting /jts/admin and see if the 'version mismatch' error has gone away.
Comments
Thomman TJ commented Jun 10 '13, 11:05 a.m.

Great !. This should be included in CLM upgrade procedure. It's quite easy to go unnoticed , especially JAZZ_HOME property and you ran into all sorts of problem. 


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Erich Wolz (162●2●7●11) | answered Jun 17 '11, 6:42 p.m.
I should add that RTC thinks the JTS and CCM upgrades finished successfully: 

=============================================

===     JTS Upgrade from 3.0 to 3.0.1     ===

=============================================





The upgrade was already done and finished successfully...

Do you want to restart a new one from a specific step?


and 

=============================================

===     CCM Upgrade from 3.0 to 3.0.1     ===

=============================================





The upgrade was already done and finished successfully...

Do you want to restart a new one from a specific step?
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Erich Wolz (162●2●7●11) | answered Jun 20 '11, 6:49 p.m.
I should add that RTC thinks the JTS and CCM upgrades finished successfully


I uninstalled the applications from WAS, removed whatever temporary files and directories I could find with either "jts" or "ccm" or "clmhelp" in their names, and reinstalled the applications to WAS. I explicitly made sure that I was selecting for installation the .war files in the /opt/IBM/JazzTeamServer_1 directory tree (i.e. the new package group that was created when I installed 3.0.1) and I explicitly made sure that the teamserver.properties files and the .ini files in the provision_profiles directories referenced the /opt/IBM/JazzTeamServer_1 directory tree.

I again got the server version mismatch error in the jts.log, but I also noticed (because this time I was looking for it) the following:

2011-06-20 16:30:21,167 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///opt/IBM/JazzTeamServer/server/conf/jts/teamserver.properties".

i.e. the old directory tree, not the new one.

So, I changed the values for JAZZ_HOME and log4j.configuration in Application servers > server1 > Process definition > Java Virtual Machine > Custom properties, stopped/started server1 (via the scripts in /usr/IBM/WebSphere/AppServer/profiles/AppSrv01/bin), and now my jts.log file says:

2011-06-20 17:11:56,088 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver.properties".
2011-06-20 17:11:57,486 INFO pository.service.internal.ServerDescriptionService - CRJAZ1779I This server is configured as a JTS.
2011-06-20 17:11:58,210 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "//localhost:60000/JTS:user=xxxxxxxx;password=xxxxxxxx;"
2011-06-20 17:11:59,072 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful:
Db Product Name: DB2/AIX64
Db Product Version: SQL09057
Db URL: jdbc:db2://localhost:60000/JTS:user=xxxxxxxx;password=xxxxxxxx;
Jdbc Driver Name: IBM DB2 JDBC Universal Driver Architecture
Jdbc Driver Version: 3.57.82
2011-06-20 17:12:00,576 INFO com.ibm.team.jfs
- CRJZS5450I Text live index location: /opt/IBM/JazzTeamServer_1/server/conf/jts/indices/jfs-textindex
2011-06-20 17:12:00,577 INFO com.ibm.team.jfs
- CRJZS5449I Text history index location: /opt/IBM/JazzTeamServer_1/server/conf/jts/indices/jfs-texthistory
2011-06-20 17:12:01,676 ERROR ComponentVersionMismatch - CRJAZ1042I The component has a server version mismatch between the installed code and the database.
Package URI == com.ibm.team.repository
Installed Version == 21
Database Version == 24
2011-06-20 17:12:01,749 WARN ComponentVersionMismatch - CRJAZ1041I The component is installed in the database but is not present in the server: com.ibm.team.diagnostictests
2011-06-20 17:12:01,766 WARN ComponentVersionMismatch - CRJAZ1041I The component is installed in the database but is not present in the server: com.ibm.team.repository.discovery
2011-06-20 17:12:01,790 WARN ComponentVersionMismatch - CRJAZ1041I The component is installed in the database but is not present in the server: com.ibm.team.applicationmigration
2011-06-20 17:12:01,809 ERROR .repository.service.internal.RepositoryItemService - CRJAZ1049I A runtime exception occurred during repository startup.
java.lang.RuntimeException: CRJAZ1050I There is a version mismatch between the installed code and the database. See the product documentation for migrating the Jazz repository.
2011-06-20 17:12:01,869 ERROR t.internal.registry.AbstractActivationManagerOwner - CRJAZ1093I The following service class was not activated: "com.ibm.team.repository.service.internal.RepositoryItemService"
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1092I The service class "com.ibm.team.repository.service.internal.RepositoryItemService" failed during activation.
Caused by:
java.lang.RuntimeException: CRJAZ1050I There is a version mismatch between the installed code and the database. See the product documentation for migrating the
Jazz repository.
...181 lines of Java barf...
... 85 more
2011-06-20 17:12:01,935 INFO com.ibm.team.jfs
- CRJZS5452I RDF live index location: /opt/IBM/JazzTeamServer_1/server/conf/jts/indices/jfs-rdfindex
2011-06-20 17:12:01,936 INFO com.ibm.team.jfs
- CRJZS5451I RDF history index location: /opt/IBM/JazzTeamServer_1/server/conf/jts/indices/jfs-rdfhistory
2011-06-20 17:12:01,951 INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: /opt/IBM/JazzTeamServer_1/server/conf/jts/indices/workitemindex/fulltext_index
2011-06-20 17:12:04,259 WARN net.jazz.web.app.internal.about.ConsolidatedAbout - Unable to resynconize about services: Unabl
e to query JTS discovery :https://houaxpcm01:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: HTTP status:503:Service Unavailable


Not sure what might have gone wrong... my repotools-jts_migration_jts_updateConfigurationFiles.log file says:

2011-06-16 14:32:36,955 Repo Tools
2011-06-16 14:32:36,956 java.version=1.5.0
2011-06-16 14:32:36,956 java.runtime.version=pap32dev-20100813 (SR12 FP1 )
2011-06-16 14:32:36,964 Provisioning using "./conf/jts/provision_profiles".
2011-06-16 14:32:57,770 repotools-jts -migration_jts_updateConfigurationFiles jtsContextRoot=jts newJTSHome=/opt/IBM/JazzTeamServer_1/server/conf oldJTSHome=/op
t/IBM/JazzTeamServer/server/conf updateTomcatFiles=yes
2011-06-16 14:32:57,771 Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I
20110602-0017)

2011-06-16 14:32:57,817 CRJAZ1363I Loading the configuration from "file:///opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver.properties".
2011-06-16 14:32:57,819 Validating JTS configuration files...
2011-06-16 14:32:57,827 Validating Tomcat configuration files...
2011-06-16 14:32:57,828
2011-06-16 14:32:57,828 Merging JTS configuration files...
2011-06-16 14:32:57,828 Backing up the JTS teamserver properties "/opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver.properties" to "/opt/IBM/JazzTeamServer_1
/server/conf/jts/teamserver-1308252777828backup.properties"...
2011-06-16 14:32:57,843 Backup file "/opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver-1308252777828backup.properties" created.
2011-06-16 14:32:57,843
2011-06-16 14:32:57,843 Updating teamserver properties file "/opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver.properties" using the properties defined in "/opt/IBM/JazzTeamServer/server/conf/jts/teamserver.properties".
2011-06-16 14:32:57,844 - Setting new value for property "com.ibm.team.repository.db.jdbc.password". Current Value = "...cleartext...", New Value = "".
2011-06-16 14:32:57,845 - Adding property "com.ibm.team.repository.ldap.findUsersByUserIdQuery".
2011-06-16 14:32:57,845 - Adding property "com.ibm.team.repository.db.repoLockId".
2011-06-16 14:32:57,845 - Adding property "com.ibm.team.repository.ws.allow.admin.access".
2011-06-16 14:32:57,845 - Adding property "com.ibm.team.repository.ldap.findGroupsForUserQuery".
2011-06-16 14:32:57,938 Updated JTS teamserver.properties file "/opt/IBM/JazzTeamServer_1/server/conf/jts/teamserver.properties".
2011-06-16 14:32:57,938
2011-06-16 14:32:57,938 Backing up the Tomcat users xml file "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/tomcat-users.xml" to "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/tomcat-users-1308252777938backup.xml"...
2011-06-16 14:32:57,942 Backup Tomcat users xml file "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/tomcat-users-1308252777938backup.xml" created.
2011-06-16 14:32:57,943
2011-06-16 14:32:57,943 Copying Tomcat users xml file "/opt/IBM/JazzTeamServer/server/tomcat/conf/tomcat-users.xml"...
2011-06-16 14:32:57,954 The Tomcat users xml file was copied successfully. The copied file is present at "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/tomcat-users.xml".
2011-06-16 14:32:57,954
2011-06-16 14:32:57,954 Backing up Tomcat server xml file "/opt/IBM/JazzTeamServ
er_1/server/tomcat/conf/server.xml"...
2011-06-16 14:32:57,960 Backup Tomcat server xml file "/opt/IBM/JazzTeamServer_1
/server/tomcat/conf/server-1308252777954backup.xml" created.
2011-06-16 14:32:57,960
2011-06-16 14:32:57,960 Copying Tomcat server xml file "/opt/IBM/JazzTeamServer/
server/tomcat/conf/server.xml"...
2011-06-16 14:32:57,979 The Tomcat server xml file was copied successfully. The copied file is present at "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/server.xml".
2011-06-16 14:32:57,979
2011-06-16 14:32:57,979 Updating Tomcat server xml file "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/server.xml"...
2011-06-16 14:32:58,169 Updated Tomcat server xml file "/opt/IBM/JazzTeamServer_1/server/tomcat/conf/server.xml".
2011-06-16 14:32:58,169
2011-06-16 14:32:58,169 CRJAZ2047I The web.xml file "/opt/IBM/JazzTeamServer/server/tomcat/webapps/jts/WEB-INF/web.xml" does not exist. No changes will be made
to the following war files : "jts.war".
2011-06-16 14:32:58,170
2011-06-16 14:32:58,170 The configuration files are merged successfully.
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Erich Wolz (162●2●7●11) | answered Jun 21 '11, 12:24 p.m.
...You can try forcing the JTS, CCM, and QM applications to re-provision...


That was it... you're two for two :-)

JTS and CCM re-provisioned successfully. I hadn't yet installed QM as a WAS application (so no need to re-provision) -- I wanted first to get what was there before back up and running.

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