No Jazz-Sametime Joy
I have had virtually no success with getting my Jazz installs to work
with Sametime. Today I thought I would try one more time. One thing that I should mention is that I have several Jazz installs on my machine. Sometimes I run more than one instance because I work in repositories on different levels of Jazz. 1. Completely uninstalled Sametime 7.5.1. Nuked any leftover program dirs, .metadata, etc. Cleaned the registry of all Sametime keys I found and then reinstalled from ISSI. 2. Followed the instructions at https://jazz.net/jazzdocs/index.jsp?topic=/com.ibm.team.collaboration.doc/topics/t_connect_st.html very carefully. 3. Attempt to connect from my 1.0M6a Jazz and get the same result as always: FMBD1105 jazz1212083943734 Module TCPInitiator: Could not connect to /127.0.0.1:1883 I tried turning off my firewall and still no joy. Details: eclipse.buildId=I20080411-1100 java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 j9vmwi3223-20070426 (JIT enabled) J9VM - 20070420_12448_lHdSMR JIT - 20070419_1806_r8 GC - 200704_19 BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US Command-line arguments: -os win32 -ws win32 -arch x86 This is a continuation of log file D:\Jazz\jazz-1.0M6a\workspace\.metadata\.bak_8.log Created Time: 2008-05-27 14:26:10.327 Error Thu May 29 12:49:43 CDT 2008 Could not connect to client. Verify that Sametime or Notes is running, check that the 'com.ibm.collaboration.realtime.brokerbridge/startBroker' property has been set to 'true' in the 'plugin_customization.ini' file of Sametime or Notes, check that you are allowed to connect to port 1883 and 51883 on your computer and read the Problem Determination Guide for more information about problem determination for situations. com.ibm.mqttclient.MqttNotConnectedException: FMBD1105 jazz1212083382500 Module TCPInitiator: Could not connect to /127.0.0.1:1883 at com.ibm.mqttclient.v3.internal.factory.MqttClientImpl.connect(MqttClientImpl.java:469) at com.ibm.mqttclient.v3.internal.factory.MqttClientImpl.connect(MqttClientImpl.java:386) at com.ibm.team.collaboration.sametime.connection.SametimeConnection.connect(SametimeConnection.java:355) at com.ibm.team.collaboration.internal.sametime.core.provider.SametimeSession.doLogin(SametimeSession.java:411) at com.ibm.team.collaboration.core.session.CollaborationSession.login(CollaborationSession.java:972) at com.ibm.team.collaboration.internal.core.service.DefaultCollaborationService.doLogin(DefaultCollaborationService.java:972) at com.ibm.team.collaboration.internal.core.service.DefaultCollaborationService.login(DefaultCollaborationService.java:1614) at com.ibm.team.collaboration.ui.preference.CollaborationAccountPreferencePage$CollaborationAccountConnectionJob.run(CollaborationAccountPreferencePage.java:195) at com.ibm.team.collaboration.internal.core.service.DefaultCollaborationService$1$1$1.runProtected(DefaultCollaborationService.java:805) at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:60) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:372) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:233) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:220) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:385) at java.net.Socket.connect(Socket.java:541) at java.net.Socket.connect(Socket.java:491) at java.net.Socket.<init>(Socket.java:399) at java.net.Socket.<init>(Socket.java:237) at com.ibm.mqttdirect.modules.tcp.client.j2se.TCPInitiator.start(TCPInitiator.java:140) at com.ibm.mqttdirect.core.client.ClientCommsManager.startStack(ClientCommsManager.java:115) at com.ibm.mqttclient.v3.internal.factory.MqttClientImpl.connect(MqttClientImpl.java:445) ... 10 more |
6 answers
Dale Manthei schrieb:
I have had virtually no success with getting my Jazz installs to work Try Beta 3 or RC4 instead. We've changed the version of the underlying MQTT client to fix some issues related to connecting. HTH, Tobias Jazz Collaboration team |
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Tobias Widmer schrieb:
Dale Manthei schrieb: Dale, Any success using RC4? Cheers, Tobias Jazz Collaboration team |
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On Tue, 03 Jun 2008 13:28:35 +0200, Tobias Widmer
<tobias_widmer> wrote: Tobias Widmer schrieb: Thanks for the follow-up. We're using the server in a production mode right now. The next upgrade is likely to be to the GA code level (depending one when the offical GA code becomes available). |
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On Tue, 03 Jun 2008 13:28:35 +0200, Tobias Widmer
<tobias_widmer> wrote: Tobias Widmer schrieb: Tobias, We decided to make the leap to RC4. Installed the client, reinstalled my sametime 7.5.1, and still the same error. Is it possible that there is some configuration on the Jazz server which needs to be specified in order for this to work? I'm installing my TeamConcert clients using the zips because I connect to different servers. Others on my servers can connect without problems. Only for the briefest time in one of the much earlier drivers have I ever seen the sametime integration work. And then only when first configured. Perhaps it is also related to my using standby on my laptop and changing back and forth from home and work connections? Dale |
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Dale Manthei schrieb:
On Tue, 03 Jun 2008 13:28:35 +0200, Tobias Widmer Hi Dale, Please make sure that you have done the following: - Installed the Jazz/Sametime integration plugins - Set the startBroker property in the plugin_customization.ini file to true - Configured your firewall to allow connections to localhost:1883 and localhost:51883 Could you may be try to restart Sametime when your network environment changes (e.g. when coming to the office or going home)? We've seen some problems regarding this (see https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/57542 for reference). HTH, Tobias Jazz Collaboration team |
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On Mon, 09 Jun 2008 16:38:55 +0200, Tobias Widmer
<tobias_widmer> wrote: Please make sure that you have done the following: Tobias, I have done everything in the install steps. Multiple times. With perhaps one exception. That is the configuration of the Symantec Client Firewall. The Fisher-Price interface for Symantec makes it hard to figure out how it is configured. However, I have tried disabling the firewall, starting sametime and then starting Jazz. The IM account is unknown until I log into my Jazz server. After I login however it still will not connect. I'm still wondering if there is some server option that needs to be configured but my friends on two different Jazz team servers can connect but for me neither works. |
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