The specified network name is no longer available
I'm getting the following in the Eclipse client when I search for workitems using text. If I search by id, it works:
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E: Could not execute query ( ) and the following on the server: com.ibm.ws.webcontainer.srt.SRTServletRequest parseParameters SRVE0133E: An error occurred while parsing parameters. {0} Not sure if they are related, but once this problem occurs only a server restart will correct. Any ideas? |
4 answers
I'm getting the following in the Eclipse client when I search for workitems using text. If I search by id, it works: com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E: Could not execute query ( ) and the following on the server: com.ibm.ws.webcontainer.srt.SRTServletRequest parseParameters SRVE0133E: An error occurred while parsing parameters. {0} Not sure if they are related, but once this problem occurs only a server restart will correct. Any ideas? Hi, Could sound like the location of your work item index is wrong or not available. Check your team server.properties for this setting and validate that you can access the indeces. |
Ralph Schoon (63.1k●3●36●46)
| answered May 13 '11, 5:19 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,
you could also recreate the index file using repotools -reindex and -rebuildTextIndices. The confusing issue is though that the symptoms go away when restarting the server. Are there any additional indicators in the logs? Ralph |
Hi, I didn't see any other errors that could apply; but I think we found the problem: the network connection to the SAN where the index files are was getting interrupted, we changed the route of network connection to make it more reliable. It seems to be resolved. Because we have this setup in a primary/failover configuration, the index files are stored on the SAN where either server can access them. I understand the network connection should be reliable, but if there is a bandwidth problem (i.e. unusual delay) or some other network issue, and the connection to the SAN is temporally interrupted, you would think the connection could be reestablished to the index files reliably? It appears, if any interruption in the connection from the Jazz server to index files, this error would occur and the Jazz server could not reestablish the connection without a restart. |
Ralph Schoon (63.1k●3●36●46)
| answered Jun 08 '11, 12:46 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Bi Bob,
you might want to file an enhancement request for a more gracefull recovery. Thanks, Ralph
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