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question asked: May 10 '11, 11:34 a.m.
question was seen: 4,997 times
last updated: May 10 '11, 11:34 a.m.

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RTC 3 Problems initializing plan model

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Matt Muller (598●1●36●74) | asked May 10 '11, 11:34 a.m.
We have installed RTC Version 3.0.1 RC1

When we complete a work item and set the status to Resolved.
The work item was then update to Status 'Closed'

When we return to the plan which contains this work item. The plan which contains this work item will then not open the 'Work Breakdown and Schedule view'.

It's gives an Error:

Problems Initializing plan model
TypeError: 'WorkingTime' is null or not an object

Help! Not sure if it's closing the work item or the time tracking entered against the work item.

3 answers

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Kim Soederhamn (1.5k●3●43●48) | answered May 13 '11, 5:13 a.m.
We have installed RTC Version 3.0.1 RC1

When we complete a work item and set the status to Resolved.
The work item was then update to Status 'Closed'

When we return to the plan which contains this work item. The plan which contains this work item will then not open the 'Work Breakdown and Schedule view'.

It's gives an Error:

Problems Initializing plan model
TypeError: 'WorkingTime' is null or not an object

Help! Not sure if it's closing the work item or the time tracking entered against the work item.


You can try to open the plan in another view like ranked list or something - or you can try opening it in another client - then correct the problem.
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Matt Muller (598●1●36●74) | answered May 13 '11, 5:38 a.m.
We can correct the work item, by changing the status back to 'In Progress'
It then appears in the plan.

But a Closed item causes the error in 'work breakdown and schedule view'. Using the formal planning template.

It's gives an Error:

Problems Initializing plan model
TypeError: 'WorkingTime' is null or not an object

How can we get work items of status 'closed' to appear in the plan to show completed progress.
0
permanent link
Kim Soederhamn (1.5k●3●43●48) | answered May 16 '11, 1:54 a.m.
We can correct the work item, by changing the status back to 'In Progress'
It then appears in the plan.

But a Closed item causes the error in 'work breakdown and schedule view'. Using the formal planning template.

It's gives an Error:

Problems Initializing plan model
TypeError: 'WorkingTime' is null or not an object

How can we get work items of status 'closed' to appear in the plan to show completed progress.


Well - you've downloaded a realese candidate so there might be errors - But the correct place to report bugs is on the RTC project and not the forum.

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