Spurious unresolved items in the Pending Changes view

Does anyone else see 'spurious' unresolved items in their Pending Changes view? By spurious I mean if I double-click on them to see what has changed I get a Compare dialog popping up to say "There are no differences between the selected inputs."
Then I have to right-click on such items and choose Undo to make them disappear from the Pending Changes view. This is annoying because it's not obvious what causes these spurious items to appear, and also they can hide genuine changes which I have made. I may accidentally undo a genuine change.
None of my colleagues using RTC have seen this. I'm using Rational Functional Tester 8.1.1.1 on ubuntu 10.10. A colleague suggested it might be because my home file system is encrypted, but which files show up as spurious items appears to be random. I have not changed them in any way as far as I can tell.
I'd be grateful if anyone knows a fix for this.
Then I have to right-click on such items and choose Undo to make them disappear from the Pending Changes view. This is annoying because it's not obvious what causes these spurious items to appear, and also they can hide genuine changes which I have made. I may accidentally undo a genuine change.
None of my colleagues using RTC have seen this. I'm using Rational Functional Tester 8.1.1.1 on ubuntu 10.10. A colleague suggested it might be because my home file system is encrypted, but which files show up as spurious items appears to be random. I have not changed them in any way as far as I can tell.
I'd be grateful if anyone knows a fix for this.
11 answers

I also just started seeing this, after I moved from windows to linux. And like you I'm running ubuntu 10.10 with workspace in my encrypted home filesystem. Figure out a solution? I'll probably move it to unencrypted filesystem and see if that helps.
Does anyone else see 'spurious' unresolved items in their Pending Changes view? By spurious I mean if I double-click on them to see what has changed I get a Compare dialog popping up to say "There are no differences between the selected inputs."
Then I have to right-click on such items and choose Undo to make them disappear from the Pending Changes view. This is annoying because it's not obvious what causes these spurious items to appear, and also they can hide genuine changes which I have made. I may accidentally undo a genuine change.
None of my colleagues using RTC have seen this. I'm using Rational Functional Tester 8.1.1.1 on ubuntu 10.10. A colleague suggested it might be because my home file system is encrypted, but which files show up as spurious items appears to be random. I have not changed them in any way as far as I can tell.
I'd be grateful if anyone knows a fix for this.

When I replaced RFT with RTC 3.0 I no longer saw this problem. I'm still using Ubuntu 10.10 and an encrypted home file system (and my Eclipse workspace is under my home directory).
I never did figure out how to resolve this in RFT but I did have problems installing RFT in the first place. So either I screwed up the install somehow or there's a bug in that version of RFT. If you installed RFT properly then it could be a bug, possibly in relation to encrypted files.
I never did figure out how to resolve this in RFT but I did have problems installing RFT in the first place. So either I screwed up the install somehow or there's a bug in that version of RFT. If you installed RFT properly then it could be a bug, possibly in relation to encrypted files.

I'm using RTC 2.0.0.2 iFix6 on top of Helios SR2. Doubt it's installed incorrectly, probably just a bug. I'll try 3.0, anyone know if that's compatible with 2.0 server?
When I replaced RFT with RTC 3.0 I no longer saw this problem. I'm still using Ubuntu 10.10 and an encrypted home file system (and my Eclipse workspace is under my home directory).
I never did figure out how to resolve this in RFT but I did have problems installing RFT in the first place. So either I screwed up the install somehow or there's a bug in that version of RFT. If you installed RFT properly then it could be a bug, possibly in relation to encrypted files.

I also just started seeing this, after I moved from windows to linux. And like you I'm running ubuntu 10.10 with workspace in my encrypted home filesystem. Figure out a solution? I'll probably move it to unencrypted filesystem and see if that helps.
Does anyone else see 'spurious' unresolved items in their Pending Changes view? By spurious I mean if I double-click on them to see what has changed I get a Compare dialog popping up to say "There are no differences between the selected inputs."
Then I have to right-click on such items and choose Undo to make them disappear from the Pending Changes view. This is annoying because it's not obvious what causes these spurious items to appear, and also they can hide genuine changes which I have made. I may accidentally undo a genuine change.
None of my colleagues using RTC have seen this. I'm using Rational Functional Tester 8.1.1.1 on ubuntu 10.10. A colleague suggested it might be because my home file system is encrypted, but which files show up as spurious items appears to be random. I have not changed them in any way as far as I can tell.
I'd be grateful if anyone knows a fix for this.
Random thought - are your server/clients synched to the same time server. I am not sure of the client behaviour if the time on the client is different to that on the server.
anthony

We're using different ntp servers. I'm 13 seconds ahead of the server.
I'll try changing client to same ntp server as rtc server. Though I'd think almost everyone would have an issue with this if time has to be that accurate between client/server.
Random thought - are your server/clients synched to the same time server. I am not sure of the client behaviour if the time on the client is different to that on the server.
anthony
I'll try changing client to same ntp server as rtc server. Though I'd think almost everyone would have an issue with this if time has to be that accurate between client/server.
I also just started seeing this, after I moved from windows to linux. And like you I'm running ubuntu 10.10 with workspace in my encrypted home filesystem. Figure out a solution? I'll probably move it to unencrypted filesystem and see if that helps.
Does anyone else see 'spurious' unresolved items in their Pending Changes view? By spurious I mean if I double-click on them to see what has changed I get a Compare dialog popping up to say "There are no differences between the selected inputs."
Then I have to right-click on such items and choose Undo to make them disappear from the Pending Changes view. This is annoying because it's not obvious what causes these spurious items to appear, and also they can hide genuine changes which I have made. I may accidentally undo a genuine change.
None of my colleagues using RTC have seen this. I'm using Rational Functional Tester 8.1.1.1 on ubuntu 10.10. A colleague suggested it might be because my home file system is encrypted, but which files show up as spurious items appears to be random. I have not changed them in any way as far as I can tell.
I'd be grateful if anyone knows a fix for this.
Random thought - are your server/clients synched to the same time server. I am not sure of the client behaviour if the time on the client is different to that on the server.
anthony

We have seen an issue like this on Windows 7. It was caused by a filesystem native that returned a size of zero for a file that had content (thus the file gets marked as changed). There are two things to try:
1) If you undo the change, does it go away?
2) If you tough the file (i.e. save it without changing it's content), does the change go away.
1) If you undo the change, does it go away?
2) If you tough the file (i.e. save it without changing it's content), does the change go away.

1) Yes, Undo does make the unresolved change disappear (as I'd said in my original post). But this was a real pain because it was difficult distinguishing these spurious unresolved changes from the 'real ones'. This workaround doesn't resolve the core problem though.
2) I can't test this as I no longer see the problem but Jason could try this (I assume you mean 'touch' instead of 'tough'!).
2) I can't test this as I no longer see the problem but Jason could try this (I assume you mean 'touch' instead of 'tough'!).
We have seen an issue like this on Windows 7. It was caused by a filesystem native that returned a size of zero for a file that had content (thus the file gets marked as changed). There are two things to try:
1) If you undo the change, does it go away?
2) If you tough the file (i.e. save it without changing it's content), does the change go away.

1. yes, undo removes from pending changes
2. touch file, refresh from navigator, refresh pending changes, still appears in unresolved, but then trying to diff it or anything and says resource doesn't exist and disappears from list (but navigator glyph still shows yellow background). did again on another file and waited few minutes and it disappeared on its own from unresolved and glyph cleared up.
quite a pain, each time i sync end up with a dozen or so non-changes in unresolved which i have to weed out.
2. touch file, refresh from navigator, refresh pending changes, still appears in unresolved, but then trying to diff it or anything and says resource doesn't exist and disappears from list (but navigator glyph still shows yellow background). did again on another file and waited few minutes and it disappeared on its own from unresolved and glyph cleared up.
quite a pain, each time i sync end up with a dozen or so non-changes in unresolved which i have to weed out.
We have seen an issue like this on Windows 7. It was caused by a filesystem native that returned a size of zero for a file that had content (thus the file gets marked as changed). There are two things to try:
1) If you undo the change, does it go away?
2) If you tough the file (i.e. save it without changing it's content), does the change go away.
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