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question asked: Dec 17 '10, 4:04 a.m.
question was seen: 5,740 times
last updated: Dec 17 '10, 4:04 a.m.

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Content Temporary Directory gets removed

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Eoghan Considine (101●13●9) | asked Dec 17 '10, 4:04 a.m.
I am running RTC 2.0.0.2 and have set 'Content Temporary Directory' to /var/tmp/contentservice on Linux (RedHat).

Is there any known scenario where RTC would remove this directory?

It has got removed twice in the last month causing burnup and burndown reports (amung others) not to generate.

Has anyone else seen this bahavior?

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Ricardo Dias (86●1●10●5) | answered Dec 21 '10, 5:29 a.m.
I am running RTC 2.0.0.2 and have set 'Content Temporary Directory' to /var/tmp/contentservice on Linux (RedHat).

Is there any known scenario where RTC would remove this directory?

It has got removed twice in the last month causing burnup and burndown reports (amung others) not to generate.

Has anyone else seen this bahavior?


Hi Eoghan,

I may have misunderstood but could you check the information below?
http://jazz.net/library/article/541
The Temporary Directory may have been deleted by tmpwatch.
It could be useful to check this information.

Ricardo Dias
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Eoghan Considine (101●13●9) | answered Dec 21 '10, 6:28 a.m.
Thanks for your reply. It looks like tmpwatch is the problem - From /etc/cron.daily/tmpwatch it scrubbing /var/tmp every 720 hours (30 days).


$ cat /etc/cron.daily/tmpwatch
/usr/sbin/tmpwatch -x /tmp/.X11-unix -x /tmp/.XIM-unix -x /tmp/.font-unix -x /tmp/.ICE-unix -x /tmp/.Test-unix 240 /tmp
/usr/sbin/tmpwatch 720 /var/tmp
for d in /var/{cache/man,catman}/{cat?,X11R6/cat?,local/cat?}; do
if ; then
/usr/sbin/tmpwatch -f 720 $d
fi
done
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Eoghan Considine (101●13●9) | answered Dec 21 '10, 11:05 a.m.
Does this directory have to reside on a local filesystem?

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