It's all about the answers!

Ask a question

Problem configuring RQM build integration with RTC


Jose Miguel Ordax Cassa (2.4k4126100) | asked Nov 23 '10, 6:38 a.m.
Hi, I am having problems with the build integration.
My versions are: RTC 2.0.0.2 iFix5 and RQM 2.0.1
I have it working WI integration with correct links between project
areas in both products.

After follow all steps detailed at:
http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_config_rtc_build_integration.html

I log-in first in a Firefox tab to RTC, then in a different tab I go to
RQM and I get following error when I select RTC Project Area:
<<RQM server can't set up the connection to RTC server, please make sure
both the RTC user id and password for the connection are correct. You
can reference more details in the help.>>

Analyzing RQM log I see:
<<12>>

But I type that URL in a third tab of my browser and it works fine.

Any tip? I read other posts in this same forums and followed also the
advise to clean cache and cookies. I did it.

Thanks in advance,

Chemi.

4 answers



permanent link
Gabriel Jonsson (10644) | answered Nov 27 '10, 10:26 a.m.
I'm quoting a section of the help document below. What user/pass do you have in RQM advanced properties at this section? These fields have default values ADMIN/ADMIN and it will give you problem if you have disabled the user ADMIN or changed its password.
I had the same error message until I replaced the values in all fields in the settings containing the value ADMIN.

Set up Rational Quality Manager so that it can communicate with Rational Team Concert.
1. In the Rational Quality Manager user interface, click Admin, and then click Jazz Server Administration.
2. Click Advanced Properties.
3. Under Build Integration Framework, go to the com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector component and modify the properties as necessary.
* If necessary, under Current Value, type the correct User Name and Password for the Rational Team Concert Jazz Server administrator. At minimum, the User Name must have JazzUsers repository permissions.

permanent link
Jose Miguel Ordax Cassa (2.4k4126100) | answered Nov 28 '10, 5:53 a.m.
I changed the default user/pwd to the new RTC Server Jazz Admin. But I
changed it just in the mentioned advance property in the documentation.
I didn't perform a full search of all places where ADMIN/ADMIN appeared.

Should I change it everywhere although doc don't say that?

Thanks,

Chemi.

On 11/27/2010 4:38 PM, gabri wrote:
I'm quoting a section of the help document below. What user/pass do
you have in RQM advanced properties at this section? These fields
have default values ADMIN/ADMIN and it will give you problem if you
have disabled the user ADMIN or changed its password.
I had the same error message until I replaced the values in all fields
in the settings containing the value ADMIN.

Set up Rational Quality Manager so that it can communicate with
Rational Team Concert.
1. In the Rational Quality Manager user interface, click Admin,
and then click Jazz Server Administration.
2. Click Advanced Properties.
3. Under Build Integration Framework, go to the
com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector
component and modify the properties as necessary.
* If necessary, under Current Value, type the correct User
Name and Password for the Rational Team Concert Jazz Server
administrator. At minimum, the User Name must have JazzUsers
repository permissions.

permanent link
Gabriel Jonsson (10644) | answered Nov 28 '10, 8:59 a.m.
You should change it in at least two places, in the "Build Integration Framework" section and in the "Integration Provider" section.
The rest of the occurences are for using a datawarehouse, i changed those too, but you dont have to in order to get build integration working.
Did this solve your problem?

permanent link
Jose Miguel Ordax Cassa (2.4k4126100) | answered Nov 28 '10, 1:38 p.m.
On 11/28/2010 3:08 PM, gabri wrote:
You should change it in at least two places, in the "Build
Integration Framework" section and in the "Integration
Provider" section.
The rest of the occurences are for using a datawarehouse, i changed
those too, but you dont have to in order to get build integration
working.
Did this solve your problem?


I had the user changed just in "Build Integration Framework" section,
but not in "Integration Provider". I thought I changed it in both
places... :-(

I will do the change tomorrow and come back with the results, but it
looks that is the reason.

Thanks,

Chemi.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.