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question asked: Nov 03 '10, 7:17 a.m.
question was seen: 4,447 times
last updated: Nov 03 '10, 7:17 a.m.

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Logs with error messages - Error invoking default value

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Ricardo Dias (86●10●5) | asked Nov 03 '10, 7:17 a.m.
I see a lot of errors within the Jazz logs:

"2010-09-27 10:29:48,281 ERROR com.ibm.team.workitem.common - Error invoking default value provider 'defaultTimesheetSummary'
org.mozilla.javascript.JavaScriptException: (loader.js#354)
at org.mozilla.javascript.gen.c2._c18(loader.js:353)"

We do not use customized value providers or work items. Does anyone know why those errors keep being logged in the log files?

Thanks in advance,
Ricardo Dias

6 answers

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Ricardo Dias (86●10●5) | answered Nov 10 '10, 9:21 a.m.
Hi Guys,

Any idea on why a log file is populated with those error messages?
The customer said they do not use customized work items or value providers. Nothing was changed. Is there a way to discover where these error messages come from?

Thanks in advance,

Ricardo
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Patrick Streule (4.9k●2●1) | answered Nov 10 '10, 10:23 a.m.
JAZZ DEVELOPER
Any idea on why a log file is populated with those error
messages?
The customer said they do not use customized work items or
value providers. Nothing was changed. Is there a way to discover
where these error messages come from?

The Formal Process Template uses some customization techniques, I assume
you are using that template for one of your project areas?

--
Regards,
Patrick
RTC Work Item Component Lead
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Ricardo Dias (86●10●5) | answered Nov 11 '10, 7:48 a.m.
Hi Patrick,

Even if I am using the Formal Process Template those error messages would be normal?

Ricardo
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Patrick Streule (4.9k●2●1) | answered Nov 11 '10, 9:23 a.m.
JAZZ DEVELOPER
Even if I am using the Formal Process Template those error
messages would be normal?

No, but it would allow to narrow down the problem.

--
Regards,
Patrick
RTC Work Item Component Lead
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Ricardo Dias (86●10●5) | answered Nov 17 '10, 8:08 a.m.
Even if I am using the Formal Process Template those error
messages would be normal?

No, but it would allow to narrow down the problem.

--
Regards,
Patrick
RTC Work Item Component Lead

Hi Patrick,

I was told we use customized Process templates for every Project Area. Could this be causing the error messages to be shown?

Thanks!
Ricardo
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Patrick Streule (4.9k●2●1) | answered Nov 17 '10, 1:08 p.m.
JAZZ DEVELOPER
On 11/17/10 2:23 PM, rpaulad wrote:
I was told we use customized Process templates for every
Project Area. Could this be causing the error messages to be shown?

Potentially, yes. I would suggest to get in touch with Support so they
can look at the process templates and maybe pinpoint the problem.

--
Regards,
Patrick
RTC Work Item Component Lead

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