It's all about the answers!

Ask a question

Logs with error messages - Error invoking default value


Ricardo Dias (861105) | asked Nov 03 '10, 7:17 a.m.
I see a lot of errors within the Jazz logs:

"2010-09-27 10:29:48,281 ERROR com.ibm.team.workitem.common - Error invoking default value provider 'defaultTimesheetSummary'
org.mozilla.javascript.JavaScriptException: (loader.js#354)
at org.mozilla.javascript.gen.c2._c18(loader.js:353)"

We do not use customized value providers or work items. Does anyone know why those errors keep being logged in the log files?

Thanks in advance,
Ricardo Dias

6 answers



permanent link
Ricardo Dias (861105) | answered Nov 10 '10, 9:21 a.m.
Hi Guys,

Any idea on why a log file is populated with those error messages?
The customer said they do not use customized work items or value providers. Nothing was changed. Is there a way to discover where these error messages come from?

Thanks in advance,

Ricardo

permanent link
Patrick Streule (4.9k21) | answered Nov 10 '10, 10:23 a.m.
JAZZ DEVELOPER
Any idea on why a log file is populated with those error
messages?
The customer said they do not use customized work items or
value providers. Nothing was changed. Is there a way to discover
where these error messages come from?

The Formal Process Template uses some customization techniques, I assume
you are using that template for one of your project areas?

--
Regards,
Patrick
RTC Work Item Component Lead

permanent link
Ricardo Dias (861105) | answered Nov 11 '10, 7:48 a.m.
Hi Patrick,

Even if I am using the Formal Process Template those error messages would be normal?

Ricardo

permanent link
Patrick Streule (4.9k21) | answered Nov 11 '10, 9:23 a.m.
JAZZ DEVELOPER
Even if I am using the Formal Process Template those error
messages would be normal?

No, but it would allow to narrow down the problem.

--
Regards,
Patrick
RTC Work Item Component Lead

permanent link
Ricardo Dias (861105) | answered Nov 17 '10, 8:08 a.m.
Even if I am using the Formal Process Template those error
messages would be normal?

No, but it would allow to narrow down the problem.

--
Regards,
Patrick
RTC Work Item Component Lead

Hi Patrick,

I was told we use customized Process templates for every Project Area. Could this be causing the error messages to be shown?

Thanks!
Ricardo

permanent link
Patrick Streule (4.9k21) | answered Nov 17 '10, 1:08 p.m.
JAZZ DEVELOPER
On 11/17/10 2:23 PM, rpaulad wrote:
I was told we use customized Process templates for every
Project Area. Could this be causing the error messages to be shown?

Potentially, yes. I would suggest to get in touch with Support so they
can look at the process templates and maybe pinpoint the problem.

--
Regards,
Patrick
RTC Work Item Component Lead

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.