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Send Mail: Error running operation 'Composing Mail'


Detlef Kloska (61) | asked Sep 17 '10, 6:39 a.m.
Hello!

I have configured e-mail settings on RTC Server and enabled the e-mail notification. If I add a user to a Team or Project then an e-mail will be send to the user. However, if I try to send an e-mail to a particular user by using the "send mail" functionality of RTC Eclipse IDE (In View "Team Organization": Right click on user name -> "Send Mail") I get the following error:

Error running operation 'Composing Mail'
Expected scheme-specific part at index 7: mailto:
Expected scheme-specific part at index 7: mailto:


In the error log of RTC Eclipse client IDE following error message was entered:

!SESSION 2010-09-17 11:50:50.784 -----------------------------------------------
eclipse.buildId=I20100903-0816
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows Server 2003 x86-32 j9vmwi3223-20091104 (JIT enabled)
J9VM - 20091103_45935_lHdSMr
JIT - 20091016_1845_r8
GC - 20091026_AA
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: -product com.ibm.team.concert.product -showLocation
Command-line arguments: -os win32 -ws win32 -arch x86 -product com.ibm.team.concert.product -data <path_to_workspace> -showLocation

!ENTRY com.ibm.team.collaboration.rcp.ui 4 2 2010-09-17 11:51:09.192
!MESSAGE Problems occurred while sending mail.
!STACK 0
java.net.URISyntaxException: Expected scheme-specific part at index 7: mailto:
at java.net.URI$Parser.fail(URI.java:2834)
at java.net.URI$Parser.failExpecting(URI.java:2840)
at java.net.URI$Parser.parse(URI.java:3043)
at java.net.URI.<init>(URI.java:604)
at com.ibm.team.collaboration.internal.ui.action.AbstractContactActionDelegate.composeMail(AbstractContactActionDelegate.java:245)
at com.ibm.team.collaboration.internal.ui.action.AbstractContactActionDelegate.composeMail(AbstractContactActionDelegate.java:411)
at com.ibm.team.collaboration.internal.ui.action.AbstractContactActionDelegate.run(AbstractContactActionDelegate.java:687)
at com.ibm.team.collaboration.internal.ui.action.AbstractContactActionDelegate$1.runProtected(AbstractContactActionDelegate.java:609)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)


We are using:

Rational Jazz Team Server - Express-C
Server:
Jazz Foundation - Jazz Team Server 1.0.0.2 iFix 4 (I20100903-0816)
Rational Team Concert 2.0.0.2 iFix 4 (I20100903-0816)
Client:
Rational Team Concert Version: 2.0.0.2 Build id: I20100903-0816

Any help or ideas would be greatly appreciated.

Thanks in advance!

One answer



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Jared Burns (4.5k29) | answered Sep 22 '10, 12:56 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
On Fri, 17 Sep 2010 10:53:05 +0000, dudeJazz wrote:

I have configured e-mail settings on RTC Server and enabled the e-mail
notification. If I add a user to a Team or Project then an e-mail will
be send to the user. However, if I try to send an e-mail to a particular
user by using the "send mail" functionality of RTC Eclipse IDE (In View
"Team Organization": Right click on user name -> "Send Mail") I get the
following error:

Please file a defect for this issue. You can open a new defect report
here:
https://jazz.net/jazz/web/projects/Jazz%
20Foundation#action=com.ibm.team.workitem.newWorkItem

For the "Filed Against" field, select UI Commons -> Collaboration

Be sure to include all the information you listed here as well as both
the email address of the user you're trying to send email TO and the
email address of the user you're trying to send email FROM.

- Jared
---------------------------
Jazz Team Process

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