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Versio Mismatch


Richard Cormier (61) | asked Mar 14 '08, 5:16 p.m.
I have just installed the Beta2a and when I attempt to create a connection I get a version mismatch error:" The client is speaking version "4" and the server expects version "3".

This is a new default install; no migration, DERBY database.

Server status shows the database is connected, but admin does not allow me to modify any mail, database settings, etc.

Any assistance is appreciated.

11 answers



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Jared Burns (4.5k29) | answered Mar 17 '08, 11:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
The Eclipse client that you use needs to be from the same build as the
server. According to this message, your client is a newer version. Are
you using an M5 client?

--
Jared Burns
Jazz Process Team

rcormier wrote:
I have just installed the Beta2a and when I attempt to create a
connection I get a version mismatch error:" The client is
speaking version "4" and the server expects version
"3".

This is a new default install; no migration, DERBY database.

Server status shows the database is connected, but admin does not
allow me to modify any mail, database settings, etc.

Any assistance is appreciated.

permanent link
Richard Cormier (61) | answered Mar 17 '08, 3:15 p.m.
I downlaoded both the client and server from the Beta 2 page. I would assume that the versions match.


quote="jburns"]The Eclipse client that you use needs to be from the same build as the
server. According to this message, your client is a newer version. Are
you using an M5 client?

--
Jared Burns
Jazz Process Team

rcormier wrote:
I have just installed the Beta2a and when I attempt to create a
connection I get a version mismatch error:" The client is
speaking version "4" and the server expects version
"3".

This is a new default install; no migration, DERBY database.

Server status shows the database is connected, but admin does not
allow me to modify any mail, database settings, etc.

Any assistance is appreciated.

permanent link
Nick Crossley (1463) | answered Mar 26 '08, 3:22 p.m.
JAZZ DEVELOPER
We also see this error, with 1.0Beta2a. Initially, I could not connect to a server on my own machine, hitting the same version 3/4 mismatch. I reinstalled using the IBM installer as opposed to just the zip file, and then I could connect to my own server. However, two co-workers downloading the exact same client with the same IBM installer package had the same version mismatch problem trying to connect to my server - though one of them could connect to her own server using the same client!

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Anthony Kesterton (7.5k9180136) | answered Mar 26 '08, 7:11 p.m.
JAZZ DEVELOPER
Is there any chance that a client had previously been installed on these machines (or an older version of the server on the server machine)??

anthony

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Nick Crossley (1463) | answered Mar 26 '08, 7:21 p.m.
JAZZ DEVELOPER
Not in our case - the Beta2a release is the very first time any of us had installed it. On my machine, I tried both client and server three times, completely uninstalling and reinstalling between each attempt. The first two times I tried the client in the simple zip file with no installer, and I got the version mismatch. The third time I tried the installer client package, and it worked. My co-workers have also tried both the zip version and the installer version, and neither were able to access my server, but one could access her own server with both versions, so I think the choice of installation packaging is probably a red herring. The other co-worker has not tried installing the server.

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Nisreen Sunnaa (16) | answered Mar 30 '08, 11:29 p.m.
I am having the same problem with versin mismatch between 3 and 4

I tried uninstalling and re-installing through IBM Installation manager, but had the same results.

Both Jazz server and RTC client are the latest, installed directly from the intall site.

Any help would be greatly appreciated.

Nisreen Sunnaa

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Kevin Mallory (622) | answered Mar 31 '08, 1:50 p.m.
+1 on the others here i can only connect when client/server are on the same machine. Move the same client bits to another machine in the network and I get the version mismatch.

No previous version of the client or server had been installed on the machines in question.

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Nisreen Sunnaa (16) | answered Mar 31 '08, 1:56 p.m.
I am having the problem even on the same machine. I managed to finally install the client on one machine and am not touching it again :)

however I needed the client installed on a different machine and tried to connect to the same server (same version of client) and got the same version mismatch.

Just wondering if anyone is looking at this?

permanent link
Ritchie Schacher - IBM (47611) | answered Mar 31 '08, 8:50 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
I've filed the following work item to track this:

Unexepected client/server version mismatch from beta2 downloads (49028)
(web)

Generally when downloading a client/server pair it should work right out of
the box. We will look into this.

--
Ritchie

**********************************************
Ritchie Schacher
Jazz Repository/Server Team
"rcormier" <rcormier@ca.ibm-dot-com.no-spam.invalid> wrote in message
news:freq22$54e$1@localhost.localdomain...
I have just installed the Beta2a and when I attempt to create a
connection I get a version mismatch error:" The client is
speaking version "4" and the server expects version
"3".

This is a new default install; no migration, DERBY database.

Server status shows the database is connected, but admin does not
allow me to modify any mail, database settings, etc.

Any assistance is appreciated.

permanent link
Scott Rich (57136) | answered Apr 01 '08, 4:10 p.m.
JAZZ DEVELOPER
Hi, for those of you who have seen this problem, please visit the bug https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/49028 and provide us with the following information:

Server Install version (an exact file name preferably):
Install Manager or zip file install:
First time server install or repeat install:
Client Install version ((an exact file name preferably)
Install Manager or zip file install:
First time client install or repeat install:

Are all these exceptions being presented at login, or are they in the server log?

Thanks for your help,
Scott Rich
Jazz Server Team

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