Installing RTC on a 64 bit computer
After installing RTC on a 64 bit computer, the jazz server cannot be started. What is the solution?
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8 answers
After installing RTC on a 64 bit computer, the jazz server cannot be started. What is the solution? I suspect a little more information is going to be needed..... What operating system? Tomcat or WAS? What logged information is there? |
After installing RTC on a 64 bit computer, the jazz server cannot be started. What is the solution? I suspect a little more information is going to be needed..... What operating system? Tomcat or WAS? What logged information is there? Sorry about not providing the env details. The OS is Microsoft Windows Server 2003 R2 Enterprise x64 Edition Service Pack 2 The deployment is on Tomcat. Could the tomcat bundled with RTC be not working in x64 OS? The logs are not created. Regards, Sunil |
After installing RTC on a 64 bit computer, the jazz server cannot be started. What is the solution? I suspect a little more information is going to be needed..... What operating system? Tomcat or WAS? What logged information is there? Sorry about not providing the env details. The OS is Microsoft Windows Server 2003 R2 Enterprise x64 Edition Service Pack 2 The deployment is on Tomcat. Could the tomcat bundled with RTC be not working in x64 OS? The logs are not created. Regards, Sunil Hi I think I saw a similar problem with RRC/DOORS RP on Windows7 64-bit. Check your read/write permissions on the JazzTeamServer directory and sub-directories. You need read/write access for the user that starts the server. They are probably read-only and so the JazzTeamServer will not be able to start properly, and you will have no log entries. anthony |
After installing RTC on a 64 bit computer, the jazz server cannot be started. What is the solution? I suspect a little more information is going to be needed..... What operating system? Tomcat or WAS? What logged information is there? Sorry about not providing the env details. The OS is Microsoft Windows Server 2003 R2 Enterprise x64 Edition Service Pack 2 The deployment is on Tomcat. Could the tomcat bundled with RTC be not working in x64 OS? The logs are not created. Regards, Sunil Hi I think I saw a similar problem with RRC/DOORS RP on Windows7 64-bit. Check your read/write permissions on the JazzTeamServer directory and sub-directories. You need read/write access for the user that starts the server. They are probably read-only and so the JazzTeamServer will not be able to start properly, and you will have no log entries. anthony Make sure you are running the application as an administrator |
Perhaps http://www-01.ibm.com/support/docview.wss?us=727&uid=swg21404257
might help? Freddy On 15/07/2010 3:06 AM, suchriso wrote: After installing RTC on a 64 bit computer, the jazz server cannot be |
Perhaps http://www-01.ibm.com/support/docview.wss?us=727&uid=swg21404257 Yes it helps, but the lines: Copy the 64-bit service wrapper: RTC 2.X: copy /server/tomcat/bin/procrun/amd64/tomcat5.exe to the /server/tomcat/bin directory RTC 3.X: copy /server/tomcat/bin/procrun/x64/tomcat5.exe to the /server/tomcat/bin directory are incorrect because in 2.0 there's no /server/tomcat/bin/procrun/ directory nor even x64 or amd64... I should try downloading other versions of RTC server..... |
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If you're stuck with your application in the "loading" screen just look at:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=67901 and be careful with the path of the JDBC: "... Here is what finally worked for me. The key roadblock here for us was trying to figure out the difference between using "file:///C:/" and "C:/". -DSQLSERVER_JDBC= requires "C:/" ..." That was exactly my problem. It solved. |
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