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question asked: Jun 23 '10, 2:19 p.m.
question was seen: 4,657 times
last updated: Jun 23 '10, 2:19 p.m.

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Critical Eclipse client bugs in i-fix2 and i-fix3

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jim herron (81●44●27) | asked Jun 23 '10, 2:19 p.m.
I recently upgraded RTC to i-fix2 because plan views in the web client were badly formatted and not usable for our .NET users. Unfortunately, both i-fix2 and i-fix3 have broken our ability to update estimates and time spent in the MyWork view and in plans for the Eclipse client.

Has anybody else seen this behavior? I have tried upgrades and clean installs. I submitted a bug, but have not yet seen any response or action on the issue.

I consider this a critical problem. Part of the value of RTC is the ease of setting and maintaining estimates and time spent. (If it ain't easy, they don't do it) Users now have to open the individual work items to update the values, which impacts both individual effort and the group collaboration meetings

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Patrick Streule (4.9k●2●1) | answered Jun 24 '10, 1:27 p.m.
JAZZ DEVELOPER
On 6/23/10 8:22 PM, jim.islandtraining.com wrote:
I recently upgraded RTC to i-fix2 because plan views in the web client
were badly formatted and not usable for our .NET users.
Unfortunately, both i-fix2 and i-fix3 have broken our ability to
update estimates and time spent in the MyWork view and in plans for
the Eclipse client.

Has anybody else seen this behavior? I have tried upgrades and clean
installs. I submitted a bug, but have not yet seen any response or
action on the issue.

I consider this a critical problem. Part of the value of RTC is the
ease of setting and maintaining estimates and time spent. (If it
ain't easy, they don't do it) Users now have to open the individual
work items to update the values, which impacts both individual effort
and the group collaboration meetings

I would suggest that you contact the support organization for this
issue, and let them know about the work item that you have created.

--
Regards,
Patrick
Jazz Work Item Team

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