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Linking RTC with RQM

Following steps in http://jazz.net/library/techtip/304/

We think we've gotten past the cross-server comms config - configured on RTC, confirmed on RQM. But we're getting this generic 500 error when trying to add the link to our RTC project area:

Problem Fetching Remote Data:

Unable to load URL: /jazz/proxy?uri=https%3A%2F%2F<_RQM_ip_address_>%3A13443%2Fjazz%2Frootservices, Status: 500

The servers are located on opposite sides of the planet, not sure how timezones might affect the oauth clock sync or if we're already past that point.

I am able to hit the rootservices URL from a browser and after confirming the ssl cert I get the XML doc.

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Which version of RTC and RQM are you using? Make sure that the pop-up blokers are enabled on both RTC and RQM Servers and the browser being used is IE 7 or Firefox can also be used.

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Which version of RTC and RQM are you using?

According to the web UI:
Rational Team Concert 2.0 (I20090618-1753)

I was using Chrome, but see the same error with firefox.



Make sure that the pop-up blokers are enabled on both RTC and RQM Servers
What pop-up blockers?

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Question asked: May 13 '10, 7:40 a.m.

Question was seen: 5,875 times

Last updated: May 13 '10, 7:40 a.m.

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