How to avoid/query user overloading ?
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Hi
The RTC(2002i-fix) currently does not support any type of query (other than a view of members absence and availability which could be seen in plan - refer to , but I am looking at 2 options (1) Is there a way to stop assignment of new work item to member once he/she is saturated (2) Is there a query where I can see all users (team level) availability and assignments Thanks & regards Jagadish |