Stuck at "Loading..." screen
I recently installed Jazz+Tomcat on a machine that has to be locked down for IBM's business rules compliance. Installing them as root works fine, but then I changed ownership & group to a non-root user. I can log in just fine, but as soon as I do the server stops at the "Loading..." screen.
The database connection looks fine, and the logs are not showing any errors, either Catalina or Jazz. The /setup URL works fine, and I can pass that without issues. I'm not sure what to do next to troubleshoot the problem. |
2 answers
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I'm unable to find any debugging helps from Google or this site. I tried setting ".level=ALL" in the JRE's logging.properties file, but that hasn't done anything at all.
What else can I do to troubleshoot or attempt to diagnose the problem? |
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Well, I finally saw the log4j.properties file in server/conf/jazz, set this property:
log4j.rootLogger=DEBUG, file and the log file contained this: ----------- java.lang.RuntimeException: Error initializing content service. The content temporary directory '/tmp/versionedcontentservice' is read-only. at com.ibm.team.scm.service.internal.content.VersionedContentService.canWriteInDirectory(VersionedContentService.java:1055) ----------- It would be very helpful if this exception was logged at the WARN level, because the error for a readonly /tmp/contentservice is logged. Anyway, I hope this helps others who want to debug Jazz. |
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