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question asked: Oct 09 '23, 11:44 a.m.
question was seen: 618 times
last updated: Oct 10 '23, 4:23 a.m.

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CCM 702: Extesion example for custom email notification

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Rafael Rodriguez Montes (230●13●130●258) | asked Oct 09 '23, 11:44 a.m.

 Hello, 

I wonder if someone has a template created by using Extension Server SDK, I notice the bet approach will be having a web server end-point to receive of all data of the Work Item and have external process to send the email?  unless there is a better approach. 

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Ralph Schoon (63.5k●3●36●46) | answered Oct 10 '23, 4:21 a.m.
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edited Oct 10 '23, 4:23 a.m.

 This blog shows how an Asynchronous task can be used for custom e-mail notification: https://rsjazz.wordpress.com/2015/10/16/due-date-notifier-an-asynchronous-task-example/


The E-mail related APIs would be the same for other approaches such as running it in a follow up action as example.

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