Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to open/access EWM WorkItem from WebUI ( CRJAZ0215E )

Questions
Tags
Users
Badges
Arun K Sriramaiah
(3.2k●2●36●77) Oct 09 '23, 4:43 a.m.

 

 Details: Error opening work item. CRJAZ0215E The following record was not found in the database: com.ibm.team.repository.common.model.impl.ContributorHandleImpl@fd3d92e6 (stateId: <unset>, itemId: [UUID _hTdR2S49Eeu9A5YN7IVVgA], origin: null, immutable: <unset>


0 votes

Comments
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Oct 09 '23, 7:38 a.m.

I do not understand what the question is.  

Arun K Sriramaiah
Oct 09 '23, 10:39 a.m.

 The customer was not able to access the work item using a web client but was working with EWM eclipse client.


The solution worked: The team where approvals are created with no approver. Such work items are not accessible from the web. If it is corrected from the Eclipse client, the same is accessible again in the web client. The team is working on the correction.

1 answer
960 views
0 votes

One answer

Permanent link
Arun K Sriramaiah
(3.2k●2●36●77) Oct 09 '23, 4:45 a.m.

  Details: Error opening work item. CRJAZ0215E The following record was not found in the database: com.ibm.team.repository.common.model.impl.ContributorHandleImpl@fd3d92e6 (stateId: <unset>, itemId: [UUID _hTdR2S49Eeu9A5YN7IVVgA], origin: null, immutable: <unset>

https://www.ibm.com/support/pages/displaying-work-item-results-crjaz0215e-following-record-cannot-be-found-error-rtc-web-client


and Additional information.

The team where approvals are created with no approver. Such work items are not accessible from the web. If it is corrected from the Eclipse client, the same is accessible again in the web client. The team is working on the correction.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 6,121

Question asked: Oct 09 '23, 4:43 a.m.

Question was seen: 960 times

Last updated: Oct 09 '23, 9:26 p.m.

Confirmation Cancel Confirm