[closed] User synchronization cannot be performed CRJAZ1752E ID
boutaina amer (11)
| asked Feb 17 '23, 8:22 a.m.
closed Feb 21 '23, 5:01 a.m. by Ralph Schoon (63.3k●3●36●46)
Hello everyone
I find this error when configuring Jazz team and applications
{User synchronization cannot be performed. For more information, see details.CRJAZ1752E ID}
Thank youfor helping me.
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The question has been closed for the following reason: "Duplicate Question" by rschoon Feb 21 '23, 5:01 a.m.
2 answers
David Honey (1.8k●1●7)
| answered Feb 17 '23, 9:12 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER I recommend you submit a ticket with Rational Technical Support. They will ask you for required information. This forum is not a replacement for regular support channels.
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Ralph Schoon (63.3k●3●36●46)
| answered Feb 17 '23, 9:55 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER You provide no information about what <ou are doing. Anyway, if/when you run https://my.server.company.com:9443/jts/setup, JTS will have to synchronize the new Administrator user with the other applications that are registered. If there are communication issues this could come up.
I agree with David, especially since the information you provide is insufficient to act on it.
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