Creating work items by pushing data externally
Hi Team,
There is one tool created by our team where we can able to raise the request or problem ticket etc.
We want to add those requests or tickets in RTC as a work item. The database will be provided in JSON format. Is there any convenient way to save the request in tool's database as well as create ticket in RTC as a work item simultaneously. We are using RTC 6.0.6.1.
Please suggest some way.
Thanks
One answer
I think I have provided you with the options here already: https://jazz.net/forum/questions/276932/pushing-the-data-from-database-to-rtc
Please do not ask the same question over and over.
Options:
- Use an existing tool that can create work items - This would be the WCL (workitem command line) it uses the RTC SDK/Plain Java Client libraries API RTC provides.
- Use the aforementioned API to create your own solution.
- Use the OSLC API to create work items. This is a REST API.
These are all the available options as far as I can tell.
The answer mentioned above contains all links needed to get started. Once you understand the options better, you can aske more detailed questions.