Can we edit a process template via the RTC web client?
Accepted answer
No, you don't edit a process template. You can create a project area based on a template. You can edit the project areas process as desired and then you can export a (new) process template from the project areas modified process.
Comments
Hey, thanks for the quick response!
As I understand from your reply - I use a process template to create my project area, customize it as per my requirements and then export the process template as new.
So, if I wish to export the current process template and make changes outside of RTC and then import it to use it in a different project area, that's not possible?
You can do that, I suppose, if you know what you are doing. Do you?
There is a lot you can do, if you know the details, but that does not necessarily mean you should. There are things you can do in the process XML that you can't do in the UI. But you can also perfectly wreck your process doing so.
Then again, this is certainly not supported. So if the template does not work , you should not ask support to fix it.
You want to look into process sharing, which also allows you to develop the process, share it and use the template mechanism.
That makes sense. I don't think I would prefer to change the template XML.
Thanks for the help Ralph, much appreciated!