How to sync up users between LDAP and RQM?
Hi there,
Can you please advise how to re-import users from LDAP to update Email details.
We have a number of users who were imported into the RQM system before their email addresses were added in our active Directory. These email addresses have been updated in our LDAP but now the users are in the RQM system doesn't reflect there email address.
Users of our RQM who have been imported without email address can't access the RQM projects.
How do we update the email address for those users who show up in the User administration views with an email address of Unknown?
Thank you and regards,
Sandra
Can you please advise how to re-import users from LDAP to update Email details.
We have a number of users who were imported into the RQM system before their email addresses were added in our active Directory. These email addresses have been updated in our LDAP but now the users are in the RQM system doesn't reflect there email address.
Users of our RQM who have been imported without email address can't access the RQM projects.
How do we update the email address for those users who show up in the User administration views with an email address of Unknown?
Thank you and regards,
Sandra
3 answers
Hello Sandra,
such server / LDAP synchronization if possible OOTB using the LDAP
nightly sync task:
http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/topic/com.ibm.team.repository.web.admin.doc/topics/cldapsynctask.html
Thanks.
Eric
sandrach a crit :
such server / LDAP synchronization if possible OOTB using the LDAP
nightly sync task:
http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/topic/com.ibm.team.repository.web.admin.doc/topics/cldapsynctask.html
Thanks.
Eric
sandrach a crit :
Hi there,
Can you please advise how to re-import users from LDAP to update Email
details.
We have a number of users who were imported into the RQM system before
their email addresses were added in our active Directory. These email
addresses have been updated in our LDAP but now the users are in the
RQM system doesn't reflect there email address.
Users of our RQM who have been imported without email address can't
access the RQM projects.
How do we update the email address for those users who show up in the
User administration views with an email address of Unknown?
Thank you and regards,
Sandra
I chatted with Sandra and provided the solution.
The Customer needs to fix the user property mapping and run the nightly sync task. The nightly sync task runs at 1AM every morning. They can also run repotools -syncUsers to sync the user records with LDAP.
--- Balaji
The Customer needs to fix the user property mapping and run the nightly sync task. The nightly sync task runs at 1AM every morning. They can also run repotools -syncUsers to sync the user records with LDAP.
--- Balaji
Hello Sandra,
such server / LDAP synchronization if possible OOTB using the LDAP
nightly sync task:
http://publib.boulder.ibm.com/infocenter/rtc/v2r0m0/topic/com.ibm.team.repository.web.admin.doc/topics/cldapsynctask.html
Thanks.
Eric
sandrach a crit :
Hi there,
Can you please advise how to re-import users from LDAP to update Email
details.
We have a number of users who were imported into the RQM system before
their email addresses were added in our active Directory. These email
addresses have been updated in our LDAP but now the users are in the
RQM system doesn't reflect there email address.
Users of our RQM who have been imported without email address can't
access the RQM projects.
How do we update the email address for those users who show up in the
User administration views with an email address of Unknown?
Thank you and regards,
Sandra