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question asked: Nov 28 '18, 6:25 a.m.
question was seen: 1,249 times
last updated: Nov 28 '18, 7:51 a.m.

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Need a REST/SOAP Service to create a ticket in RTC.

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Surya Manoj (11●1) | asked Nov 28 '18, 6:25 a.m.

 Folks, 


I am looking for a SOAP/REST service for creating ticket in RTC, where I can provide all the details required for creating ticket and get the ticket ID in response. As I dont have a background in RTC, please suggest in case my approach it self is wrong. 

As a newbie I am not aware of the approach and was lost after referring to documentation in JAZZ. Please advice on the approach as well. 

Back ground: I have a custom application in JAVA from where I need to create a ticket  in RTC. 


Thanks
Surya 

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Ralph Schoon (63.6k●3●36●46) | answered Nov 28 '18, 6:46 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 The keyword is OSLC here. 


This is a good entry point: https://jazz.net/library/article/1001

Also the Eclipse Lyo could be of interest.

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Surya Manoj commented Nov 28 '18, 7:51 a.m.

 Thanks a lot!. Will look in to it and get back to you in case of queries.  

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