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Error running operation "Loading Work Item"


John Matthews (2263932) | asked Oct 19 '09, 8:01 a.m.
Using: RTC 2.0 RQM 2.0

Defect 96969 raised against RTC for this:

Raised a defect work item in RQM from within a test execution result. Our RQM project is connected to another project in RTC. (Our defects are managed in RTC.)

The new defect work item can be opened in the RTC web UI but an error occurs when trying to open the same defect work item in the RTC Eclipse client:

Error running operation 'Loading Work Item'

CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

3 answers



permanent link
Patrick Streule (4.9k21) | answered Oct 19 '09, 11:39 a.m.
JAZZ DEVELOPER
Using: RTC 2.0 RQM 2.0

Defect 96969 raised against RTC for this:

Raised a defect work item in RQM from within a test execution result.
Our RQM project is connected to another project in RTC. (Our defects
are managed in RTC.)

The new defect work item can be opened in the RTC web UI but an error
occurs when trying to open the same defect work item in the RTC
Eclipse client:

Error running operation 'Loading Work Item'

CRJAZ0098I The service
"com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}"
failed. The server returned the http error 500 with error text
"Internal Server Error". Examine any further details here
or look in the server log files for more information on how to
resolve the issue.

I would suggest to track this in the work item that you have created.


--
Regards,
Patrick
Jazz Work Item Team

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David Landry (2347) | answered Mar 26 '10, 1:20 p.m.
Getting the same error in the same situation

Error running operation 'Loading Work Item'

CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.
CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

Is there a solution for this error?

Where would I be able to track the mentioned defect 96969?

permanent link
Patrick Streule (4.9k21) | answered Mar 29 '10, 8:08 a.m.
JAZZ DEVELOPER
Where would I be able to track the mentioned defect 96969?

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/96969

--
Regards,
Patrick
Jazz Work Item Team

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