Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Error running operation "Loading Work Item"

Using: RTC 2.0 RQM 2.0

Defect 96969 raised against RTC for this:

Raised a defect work item in RQM from within a test execution result. Our RQM project is connected to another project in RTC. (Our defects are managed in RTC.)

The new defect work item can be opened in the RTC web UI but an error occurs when trying to open the same defect work item in the RTC Eclipse client:

Error running operation 'Loading Work Item'

CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

0 votes



3 answers

Permanent link
Using: RTC 2.0 RQM 2.0

Defect 96969 raised against RTC for this:

Raised a defect work item in RQM from within a test execution result.
Our RQM project is connected to another project in RTC. (Our defects
are managed in RTC.)

The new defect work item can be opened in the RTC web UI but an error
occurs when trying to open the same defect work item in the RTC
Eclipse client:

Error running operation 'Loading Work Item'

CRJAZ0098I The service
"com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}"
failed. The server returned the http error 500 with error text
"Internal Server Error". Examine any further details here
or look in the server log files for more information on how to
resolve the issue.

I would suggest to track this in the work item that you have created.


--
Regards,
Patrick
Jazz Work Item Team

0 votes


Permanent link
Getting the same error in the same situation

Error running operation 'Loading Work Item'

CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.
CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

Is there a solution for this error?

Where would I be able to track the mentioned defect 96969?

0 votes


Permanent link
Where would I be able to track the mentioned defect 96969?

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/96969

--
Regards,
Patrick
Jazz Work Item Team

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Oct 19 '09, 8:01 a.m.

Question was seen: 6,805 times

Last updated: Oct 19 '09, 8:01 a.m.

Confirmation Cancel Confirm