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question asked: Jun 11 '18, 4:33 p.m.
question was seen: 1,362 times
last updated: Jun 11 '18, 4:33 p.m.

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Having problems setting up Screen Capture in RTC

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Ken Trisko (11●1) | asked Jun 11 '18, 4:33 p.m.
I am running firefox 60.0.2 64 bit
I have IBM 32-bit Runtime Environment for Java v8.0 bit installed

When using RTC Work item I want to use screen capture,  When I try to follow the steps to install rtc_screencapture.jnlp I am not getting the "Java(TM) Web Start Launcher" option to open with.  Instead I only get
"Java(TM) Web Launcher".    

I get this message:

Unable to launch the application
Name: Rational Team Concert Screen Capture ...
Publisher:  IBM Corp.



I am trying to follow these steps:  https://jazz.net/library/article/536



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