It's all about the answers!

Ask a question

Having problems setting up Screen Capture in RTC

Ken Trisko (111) | asked Jun 11 '18, 4:33 p.m.
I am running firefox 60.0.2 64 bit
I have IBM 32-bit Runtime Environment for Java v8.0 bit installed

When using RTC Work item I want to use screen capture,  When I try to follow the steps to install rtc_screencapture.jnlp I am not getting the "Java(TM) Web Start Launcher" option to open with.  Instead I only get
"Java(TM) Web Launcher".    

I get this message:

Unable to launch the application
Name: Rational Team Concert Screen Capture ...
Publisher:  IBM Corp.

I am trying to follow these steps:

Be the first one to answer this question!

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.