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CRJAZ1752E : Unable to install RSADM into CLM

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Kiran A
(31●2●5●61) May 14 '18, 8:53 a.m.

Hi All,


We are facing an issue in setting up RSADM and getting an error message "CRJAZ1752E". We are using RSADM 6.0.2 which is the latest version. Here, IHS is in separate machine, JTS & CCM is in separate machine and RSADM in separate machine. We tried troubleshooting it but still problem persists.

Any Solution...?

Thanks
Kiran

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Leonardo Benevides
(271●6●28) May 14 '18, 12:30 p.m.

Hi Kiran.

Check in JTS, under Server Administration, in the Server - configuration - Registered Application menu if there is any entry for RSADM (DM) there. If it exists, uninstall the application.

Veriquei in Communication, Consumers and Friends if there is any entry for the RSA, and delete it if it exists.

From the Home menu, start the Setup Server and navigate to step #5. Under Register Applications, click Add Application. In the Discovery field, enter the URL https://<server-name>/<app-content-root>/scr and give a tab. Then click register application.

After that, continue clicking next until you reach the RSA final setup menu and your application must be properly registered.

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Kiran A
May 15 '18, 1:00 a.m.

 Hello Leonardo,


Thank you for the reply.

I followed the same step and I am able to register the DM application. Now what My issue is, I am not able to access Project areas in DM application and error was "{"errortraceMarshall":.......". Here, I am using CLM 6.0.5 and RSADM 6.0.2 and I am accessing RSADM 6.0.2 through CLM 6.0.5.

Leonardo Benevides
May 17 '18, 9:31 a.m.

Pls, could you reproduce the problem and copy/past here a part of the app log that refers to the error? the "{"errortraceMarshall":......." is a generic error and can be caused by various types of problems.

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Question asked: May 14 '18, 8:53 a.m.

Question was seen: 2,497 times

Last updated: May 17 '18, 9:31 a.m.

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