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RTC how startdate/enddate change automatically when switching to a new state

Pankaj Sharma (510) | asked Feb 06 '18, 9:04 a.m.
edited Feb 06 '18, 9:46 a.m. by Ralph Schoon (63.2k33646)

how to capture "start date" automatically when it moves from NEW to InProgress state and Capture "End Date" automatically when it moves from InProgress to Closed/Cancelled state ??

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